Overview
Assistant Manager – Quality Auditor; Payer Enrollment Jobs in India at Assured
Position: Assistant Manager – Quality Auditor (Payer Enrollment)
Job Description – Assistant Manager / Quality Auditor – Payer Enrollment
Job Title:
Assistant Manager – Quality Auditor (Payer Enrollment)
Location:
Chennai
Work Mode: Work From Office (WFO)
Experience
Required:
6+ Years
Job Summary We are looking for an experienced and detail-oriented Assistant Manager – Quality Auditor for the Payer Enrollment process. The candidate will be responsible for managing quality assurance activities, conducting audits, identifying process gaps, driving continuous improvement initiatives, and leading a team to ensure high-quality standards and compliance within the payer enrollment operations.
Key Responsibilities Conduct quality audits for Payer Enrollment processes and ensure adherence to client guidelines and SOPs.
Monitor and evaluate team performance through regular quality checks and feedback sessions.
Analyze audit findings, identify trends, and recommend corrective and preventive actions.
Prepare and maintain QA reports, dashboards, and performance metrics.
Ensure compliance with healthcare regulations, internal policies, and quality standards.
Collaborate with operations and training teams to improve process efficiency and accuracy.
Handle escalations related to quality concerns and support resolution activities.
Lead and mentor a QA team, ensuring productivity and performance management.
Drive continuous process improvement initiatives and quality enhancement programs.
Participate in calibration sessions and client quality reviews.
Required
Skills & Qualifications 6+ years of overall experience in Healthcare/BPO operations.
Minimum 4+ years of relevant experience in Quality Auditing within Payer Enrollment.
Minimum 2+ years of team handling or people management experience.
Strong understanding of healthcare payer enrollment processes and quality frameworks.
Excellent analytical, communication, and reporting skills.
Experience in handling audit tools, quality metrics, and RCA analysis.
Strong stakeholder management and leadership abilities.
Proficiency in MS Excel, PowerPoint, and reporting tools.
Preferred Qualifications Graduate/Postgraduate in any discipline.
Experience in healthcare domain/BPO operations preferred.
Exposure to process improvement methodologies will be an added advantage.
Title: Assistant Manager – Quality Auditor; Payer Enrollment
Company: Assured
Location: India
Category:
