Overview
Assistant Quality Assurance Manager Jobs in Columbus, GA at The J. M. Smucker Company
OB DESCRIPTION
JOB TITLE: Quality and Logistics Technician
EMPLOYER: PHA Alabama
DEPARTMENT: Quality
REPORTS TO: Quality Group Leader
EFFECTIVE DATE: 5/4/2023
SUMMARY: The Quality and Logistics Technician is responsible for achieving a high level of product quality for the door module assembly by continuously improving the process. This technician is responsible for processing inbound and outbound shipments in third-party warehouse, Daedong Hi-Lex (located in Cusseta, AL).
DUTIES AND RESPONSIBILITIES:
Supports quality initiatives for the PHA Body Systems plant.
Unloads and loads trailers delivered from the PHA Body Systems plant.
Organizes FG racks of door modules
Reports inventory levels to management on a daily basis.
Provides on-site shop floor troubleshooting support at the Daedong Hi-Lex and KaGA plants in regards to quality problems that may arise during assembly of the door module to the door.
Troubleshoots problems in regards to door modules shipped to KaGA from the PHA Body Systems plant.
Serves as point-of-contact for component quality issues.
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
QUALIFICATIONS:
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
Other skills required:
At least one year experience in the field of Quality or Engineering
Previous experience working in the field of Quality Assurance
Must be mechanically inclined in regards to tear down and troubleshooting of quality problems
Ability to work unsupervised
Excellent math skills
COMPETENCIES:
Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
Title: Assistant Quality Assurance Manager
Company: The J. M. Smucker Company
Location: Columbus, GA
