Overview
Assistant Quality Manager Jobs in Chennai, India at Infosys BPM
Greetings from Infosys BPM Ltd.,
We are hiring Assistant Quality Manager for a Banking project at Chennai, please find the below job description for your reference and apply if interested.
Job Role:
Assistant Quality Manager
Work Location:
Chennai (work from office)
Education
Qualification:
Full-time graduation / Post graduation
Experience required:
At least 6 years of experience in Quality and Process Improvement in banking Domain
Job Description:
• Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems.
• Good working knowledge of Quality Control methodologies.
• Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies.
• Experience on Quality Assurance practices leading Stable and predictable process performance.
• Experience in leveraging & proven expertise in replicating key best practices and standards, realizing cross industry synergies.
• Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team.
• Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes.
• Process Improvement Methodologies, Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs.
• Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits.
• Ability to analyze complex data and share key process and business inferences/insights with the leadership team.
• Ability to project manage complex change initiatives by partnering with clients.
• Lean and Six Sigma concepts understanding, ability to demonstrate quality concepts and leveraging to meet business objectives.
• Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis
• Strong communication skills.
Regards,
Infosys BPM Talent Acquisition Team
Title: Assistant Quality Manager
Company: Infosys BPM
Location: Chennai, India
Category: Management, Quality Assurance – QA/QC
