Overview
Associate Director, Quality Assurance Team Lead Jobs in Monroe, LA at KPMG
As a community, the University of Rochester is defined by a deep commitment to Meliora – Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500138 Psychiatry Quality Assurance
Work Shift:
UR – Day (United States of America)
Range:
UR URG 111
Compensation Range:
$63,815.00 – $95,723.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
GENERAL PURPOSE
Under general guidance of and reports directly to Manager of Quality and Safety in Psychiatry, using general policy guidelines and approved protocols. Position requires collaboration with Psychiatry leadership team, division leads, administrative/clerical staff, Psychiatry clinical risk management and quality improvement team (CRMQIT), and main hospital Quality Office staff. Functions as data manager for risk events and complaints. Helps coordinate process for reviewing incidents, assigning investigations, and tracking corrective action items. Collaborates with Manager of Quality and Safety on reporting in Justice Center and NIMRS systems.
Schedule
M-F 8:30am-5pm
GENERAL RESPONSIBILITIES
Completes event reviews and OMH investigations, including Web Submission of Investigation Reports (WSIR) and Root Cause Analysis (RCA) as needed.
Completes Special Investigations as trained and authorized by the Office of Mental Health.
Develops and delivers training programs to enhance employee awareness and adherence to safety and quality standards
Reviews electronically reported events daily; assists in investigating events that led to real or potential patient harm
Coordinates adverse event review documentation for the Incident Review Committee.
Manages process for patient complaints both internally as well as complaints from regulatory external bodies. Coordinates follow up with Patient Relations with the resolution of complaints when warranted
Manages event data for the department to support tracking and reviewing of reportable events.
Develops and drafts departmental policies, ensuring they progress through the review and approval process.
Participates in Joint Commission, OMH, OASAS surveys to ensure that all clinical areas are in compliance with organizational and governmental standards and makes recommendations for updates.
In partnership with clinical areas and quality leadership, develops and tracks corrective action plans for regulatory survey activity.
Maintains compliance with all country and state-mandated regulatory requirements.
Other duties as assigned
MINIMUM EDUCATION & EXPERIENCE
Bachelor’s degree with major course work in an appropriate health, social or technical field REQUIRED
3-5 years of related experience REQUIRED
Master’s degree in nursing or behavioral health field PREFERRED..
Previous experience in risk management, regulatory compliance, and/or quality improvement PREFERRED.
Or an equivalent combination of education and experience REQUIRED.
KNOWLEDGE, SKILLS, & ABILITIES
Excellent interpersonal and communication skills REQUIRED.
Highly organized and efficient REQUIRED.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
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Title: Associate Director, Quality Assurance Team Lead
Company: KPMG
Location: Monroe, LA
