Overview
Associate Quality Engineer – Laboratory Jobs in Northfield, Illinois, USA at Quality Control Specialist – Pest Control
Location: Northfield
Job Summary
Responsible for providing basic quality support to the division, including complaint investigation, resolution, and reporting. Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities.
Job Description
Responsibilities:
Investigate customer and sales force complaints, ensuring they are investigated accurately and closed within a reasonable timeframe.
Issue replacements, credits, or RGA’s as required for complaint resolution. Notify sales reps and customers regarding investigation results.
Run monthly or quarterly complaint trend reports per SOP.
Coordinate stock checks and rework of products as needed in response to complaints.
Identify appropriate actions to prevent further complaints. Initiate manufacturing and supplier corrective action reports and follow up to ensure implementation.
Coordinate or perform inspections of new products or products from new vendors at branches and factories.
Build and maintain product documentation (e.g., Device Master Records) in compliance with regulations to support Design Control and Risk Management activities.
Create and maintain inspection procedures.
Required Experience:
Bachelor’s degree in Engineering, Science, Math, or related technical field.
Experience in processing relevant details, understanding their importance, and drawing clear conclusions.
Ability to prioritize, organize, and track details to meet multiple project deadlines.
Problem-solving experience, overcoming obstacles, and reaching successful solutions through systematic methods.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
Position may require up to 10% travel.
Medline Industries, LP offers a competitive rewards package, continuing education, and growth opportunities within a global organization.
The salary range for this position is $68,640 – $99,320 annually, depending on location, education, experience, skills, and abilities. The role is bonus/incentive eligible.
Benefits include health insurance, life and disability coverage, 401(k), paid time off, and more for employees working 30+ hours/week. For less than 30 hours/week, benefits include 401(k) contributions and access to employee programs.
We are committed to diversity and inclusion, fostering a sense of belonging and growth for all employees. Learn more on our Belonging page.
Medline Industries, LP is an equal opportunity employer, evaluating qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital or family status, caregiver responsibilities, genetic information, or any other protected characteristic.
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Title: Associate Quality Engineer – Laboratory
Company: Quality Control Specialist – Pest Control
Location: Northfield, Illinois, USA
Category: Quality Assurance – QA/QC (Quality Engineering, Quality Control / Manager, Quality Technician/ Inspector)