Overview
Automation QA Analyst (Voice & Chat) Jobs in Hartford, CT at Largeton Group
Title: Automation QA Analyst (Voice & Chat)
Company: Largeton Group
Location: Hartford, CT
Automation QA Analyst (Voice & Chat) – Hartford, CT
Health
Senior profiles
Must be onsite in Hartford, CT 3 days a week **NOT CONSIDERING RELO CANDIDATES**
Need Experience With Hammer On Demand, Selenium/Playwright And IVR
Need more here – Manager had interviews this week and they did not go well. Candidates could not articulate what they did day to day – Communication skills will be HUGE.
This is for a large, highly visible project for a new CVS manager in a new group for Randstad. Need top notch candidates that match the skill set.
They are doing mostly manual now, but they are moving to more automation so they need a solid Automation QA.
Must be willing to do both manual and automation testing. 5 years experience
Experience with Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports) leveraging user stories, business requirements, UX design specifications
Candidates Must Have Experience With Hammer On Demand
Please make sure this experience is clear on the Resume and the Summary / MOATS.
Agile experience preference is SAFe
Healthcare Experience Is Required
The Aetna IT Delivery organization, within CVS Health’s Data, Digital, Analytics, Technology (DDAT) organization, is seeking a Quality Assurance Tester to create and execute manual and automation test scripts to drive the overall quality and user experience for a Conversational AI platform that is helping our members to get answers to their health insurance questions through the channel of their choice. This role is responsible for identifying the QA test scenarios, partnering with product and technology partners to deliver a superior user experience with a focus on quality.
Key Responsibilities
Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects.
Ensure test coverage and execution of test cases that exercise all critical inter-system integration points.
Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously; provide feedback on and suggestions for improving QA Procedures to IT Leads
Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinment sessions
Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports) leveraging user stories, business requirements, UX design specifications
Conduct Manual and automated testing
Strong understanding of Defect Workflow, Agile methodology
Identify and document all defects and customer experience concerns
Manage the test artifacts and approval process
Required Qualifications
5+ years in the software industry with Quality Assurance experience including
creating test plans, test cases, tracking defects, reporting status to various levels in the organization
Experience testing Natural language speech recognition, conversational AI and cognitive solutions
Experience With Automated Test Tools Including Hammer On Demand
Experience with Text to Speech, Speech to Text
Experience with leveraging Postman for API testing
Experience working in SAFe / Agile
Understanding of Rally for project and test management
Experience Writing And Executing IVR Test Cases
Knowledge and experience testing software applications within the Healthcare industry
