Overview
Behavioral Health Clinical & Quality Assurance Strategist (Operations & Policy Analyst 4) Jobs in Salem, OR at Oregon Health Authority
Position Summary
Oversee quality team leaders and team members to ensure proper administration of quality policies, processes, programs and procedures. Communicate product quality and quality problems. Provide training on quality work instructions and procedures. Promotes positive team relations and leads by example.
Essential Functions
Corporate:
Treats all HTGP team members with respect and professional courtesy.
Adheres to the HTGP policies and procedures and leads others in same methods.
Confirms and adheres to all required HTGP Certification standards such as IATF16949, ISO 45001 & ISO 14001.
Always maintains pro-team member environment.
Learns, demonstrates and upholds the HTGP Core Values.
Manages the department budget efficiently as per approved annual budget
Performs special assignments as required by management.
EHS:
Adheres to all safety policies and procedures
Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment
Consistently meets company safety goals
Technical:
Assures processes are compliant with all APQP documentation.
Assist quality management team to implement an effective process audit system.
Develops, maintains and trains on quality process to meet internal and external customer requirements.
Reviews quality checks/audits, records and reports for discrepancies and corrects any issues found promptly.
Communicates with quality CKD specialist regarding CKD part quality issues.
Works closely with quality team and manufacturing to resolve problems parts, materials, tooling and processes affecting quality.
Assists in any special project assigned to quality department.
Supports all IATF16949 activities and internal and external audits.
Leadership:
Maintains Team Members time, attendance and PTO in ADP.
Facilitates quality meetings as needed.
Works with quality team to implement the quality management system.
Leads internal corrective action activities to resolve customer complaints and return transmission issues in accordance to HTGP CAR process.
Directs and develops quality team leads through OJT, process training and skill development.
Fosters Team Member involvement in continuous improvement activities.
Communicates effectively to management and team members
Enforces clean 5S philosophy to maintain a clean working environment
Builds and sustains positive relationships with support departments and promotes a positive workplace
Makes recommendations to hire, terminate and promote
Promotes and enforces company policy
Schedule OT and coverage for PTO and FMLA
Create, update and maintain all visual aids for new and existing models
Create training on new processes needed for department
Maintain and track all training
Update and maintain COS
Complete evaluations for COS
Create QA for QC, Machining and other departments as needed.
Maintain QA system on QC stations in MES
Place and release holds in MES for NG or Suspect transmissions.
Provide EO change information to team leaders and operators
Disposition scrap
Write ups for absenteeism, job performance etc.
Maintain Offset change records tracking
Education
High School/GED
4 Year Degree or comparable background of work related experience
Equivalent work related experience (equivalency is figured generally as 2 years’ experience equaling 1 year of formal education) may be considered in addition to the “Position Requirement”.
Reporting
Reports to: Department Assistant Manager or designee
Direct Reports: 3 – 5
Competency Requirements
CORE COMPETENCIES
Initiative: Identifies problems and takes action in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions.
Engagement: Engages team members in developing goals, executing plans and delivering results (output). Motivates team members through clear and consistent communication. Models adaptability. Uses collaboration and influence skills to achieve successful outcomes.
Leads by Example: Sets a good example for subordinates to follow. Does not ask subordinates to do anything he/she is not willing to do.
Customer Service Orientation: Focuses efforts on discovering and meeting the customer’s needs. Develops trust in all relationships internally and externally.
Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
Analytical Skills / Problem Solving: Understands situations, problems, or issues by breaking them down into smaller pieces, or tracing the implications of a situation in a step by step way. Systematically organizes the parts of problems. Makes systematic comparisons of data or aspects, prioritizing, planning, and developing countermeasures.
Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements.
Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
Team Work: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group efforts.
Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others.
TECHNICAL COMPETENCY*
Displays knowledge & skills necessary to perform assigned duties; understand processes, procedures, standards, methods and technology related to assignments; demonstrates functional/technical literacy; participates in measuring outcomes of work; maintain current on new developments in field of expertise: effectively uses available technology (automation, software, etc.)
Applies companywide but are specifically defined per position essential functions.
Physical Demands and Work Environment
Physical demands in a manufacturing environment may also, at times, include safely handling various parts and / or handling the parts flow in and out of manufacturing operations work areas which requires pushing and pulling of carts. Work environment is climate controlled in most areas.
Physical Task
Demand
Remark
Physical Task
Demand
Remark
Stand / Walk
Frequent (34 – 66%)
Forceful Grip
Occasional (5-33%)
Sit
Frequent (34 – 66%)
Fine Manipulation
Constant (67-100%)
Computer Work
Bend/Stoop/Squat
Rare (1 – 5%)
Lift
Occasional (1 – 60 reps)
30 lb max
Forward Reach
Occasional (5-33%)
Carry
Occasional (1 – 60 reps)
30 lb max
Overhead Reach
Rare (1 – 5%)
Push / Pull
Occasional (1 – 60 reps)
50 lb max
Position Requirements and Qualifications
8 – 10 years job related experience preferred
Software Skills Required
MS-Excel
MS-PowerPoint
MS-Word
MS-Outlook
Department specific software as needed
ADP
EASE Audit Software
Autoway
Other Information
Position may require domestic or international travel.
Flexibility in working hours to include nights, weekends and holidays as required.
OT required as needed.
This Position Description is intended as a summary of the job responsibilities for this particular position. HTGP reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. Additionally, all HTGP team members are subject to all other HTGP policies and procedures, including those set out in HTGP’s Team Member Handbook.
This role description is a guideline and does not create contractual rights between the Company and any of its employees. The Company does not enter into any type of employment contract, implied or written, with its employees regarding job security. This Organization Participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.
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Title: Behavioral Health Clinical & Quality Assurance Strategist (Operations & Policy Analyst 4)
Company: Oregon Health Authority
Location: Salem, OR
