Overview
Bilingual Quality Assurance Coordinator Jobs in West Deptford, NJ at ICS Corporation
About Us: ICS Corporation is a family-owned direct mail marketing company located in West Deptford, New Jersey. Since 1965, ICS has partnered with some of the nation’s leading organizations to deliver innovative direct mail and marketing solutions. For more than 60 years, our success has been built on exceptional service, attention to detail, and a commitment to exceeding client expectations.
Job Summary: ICS Corporation is seeking a detail-oriented and organized Bilingual Quality Assurance Coordinator to support quality assurance efforts throughout the production process. This role is responsible for monitoring production quality standards, conducting inspections, documenting findings, coordinating corrective actions, and working closely with production teams to ensure all client specifications and quality requirements are met.
Shifts:
- 2nd shift: Monday – Friday: 2:00 pm – 10:00 pm
- 3rd shift: Monday – Friday: 10:00 pm – 6:00 am
Responsibilities:
- Monitor production processes to ensure compliance with client specifications and company quality standards.
- Conduct quality inspections of work-in-process and finished products.
- Review job tickets, samples, proofs, and production documentation for accuracy.
- Identify quality issues and communicate findings to supervisors and production teams.
- Assist with root cause analysis and corrective action implementation.
- Maintain quality records, inspection reports, and documentation.
- Track and report quality metrics, trends, and recurring issues.
- Coordinate quality audits and support continuous improvement initiatives.
- Work collaboratively with Production, Client Services, Scheduling, and Operations teams to resolve quality concerns.
- Verify that production materials meet established quality requirements prior to release.
- Assist with training employees on quality standards and best practices.
- Participate in client quality reviews and internal process improvement projects.
- Ensure compliance with company policies, safety procedures, and industry standards.
Qualifications:
- High school diploma or equivalent required
- 2+ years of experience in quality assurance, quality control, manufacturing, print production, direct mail, or a related field preferred.
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time management skills.
- Ability to prioritize multiple projects and deadlines.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office, including Excel and Outlook.
- Experience with quality documentation and reporting preferred.
- Ability to work independently and as part of a team.
Title: Bilingual Quality Assurance Coordinator
Company: ICS Corporation
Location: West Deptford, NJ
Category:
