Bodyshop Controller

Company Description

4 Elms Group is a well-established, family-run business with multiple locations in the Kent towns of Chattenden and Rainham. We operate two manufacturer-approved bodyshop sites as well as a mechanical repair and car servicing facility. Our business also includes forecourts offering Jet fuel and SPAR convenience shopping, providing additional value to our customers. With a local focus and a commitment to quality, 4 Elms Group delivers reliable services to meet diverse automotive needs.

Role Description

This is a full-time, on-site position based in Rochester for a Bodyshop Controller. The Bodyshop Controller will be responsible for overseeing daily operations within the bodyshop, ensuring all repair work is completed efficiently and to a high standard. Key tasks include coordinating workflow, managing communication between technicians and customers, monitoring performance metrics, and maintaining compliance with health and safety regulations. The role also involves working closely with the management team to meet business targets and maintain client satisfaction.

Qualifications

Experience in bodyshop management, workflow coordination, and team leadership

Strong technical knowledge of vehicle repairs, mechanical servicing, and manufacturer-approved processes

Effective communication and customer service skills for maintaining strong client relationships

Proficiency in inventory management and familiarity with relevant software systems

Attention to detail with a strong focus on quality assurance and safety compliance

Ability to work effectively in a fast-paced, on-site team environment

Previous experience in automotive or bodyshop industry is highly desirable

Valid driver’s license and knowledge of health and safety practices are essential