Overview
BPO – QA Analyst (BPO Onsite & Night Shift) Jobs in Metro Cebu at MedImpact International
Title: BPO – QA Analyst (BPO Onsite & Night Shift)
Company: MedImpact International
Location: Metro Cebu
Quality Assurance Analyst:
The main responsibilities of a QUALITY ASSURANCE include:
- Develop, implement, and enhance the testing strategies and processes.
- Design, create, and execute test plans and test cases for software applications.
- Identify, document, and track defects and issues found during testing.
- Collaborate with the development team to ensure defects are understood, prioritized, and resolved.
- Ensure software quality through manual testing, performance testing, and regression testing.
- Participate in requirements and design reviews to provide proactive feedback.
- Maintain and update test documentation and test environments as necessary.
To apply, you must be an expert on the following requirements:
Testing Experience:
- Proven experience in quality assurance and software testing, including both manual and automated testing.
- Experience with test management and defect tracking using JIRA.
- Technical Proficiency:
- Strong understanding of software development life cycles (SDLC), Agile methodologies, and QA processes.
- Familiarity with relational databases and writing SQL queries for data validation.
Analytical Skills:
- Excellent analytical and problem-solving skills to identify issues and propose solutions.
- Detail-oriented with a keen eye for identifying anomalies and inconsistencies.
Communication and Collaboration:
- Strong verbal and written communication
- Ability to collaborate effectively with cross-functional teams, including developers, product managers, and other stakeholders.
Documentation:
- Experience in documenting test cases, defects, and test results.
- Ability to create clear, concise, and comprehensive test reports.
It will also be favorable if you are knowledgeable in:
- Experience with performance testing tools and techniques.
- This role requires a dedicated individual who is passionate about ensuring the highest quality standards for software products. The QA professional will play a key role in identifying and resolving issues before software is released to clients, ensuring a seamless and reliable user experience.