Overview

BPO – QA Analyst (BPO Onsite & Night Shift) Jobs in Metro Cebu at MedImpact International

Title: BPO – QA Analyst (BPO Onsite & Night Shift)

Company: MedImpact International

Location: Metro Cebu

Quality Assurance Analyst:

The main responsibilities of a QUALITY ASSURANCE include:

  • Develop, implement, and enhance the testing strategies and processes.
  • Design, create, and execute test plans and test cases for software applications.
  • Identify, document, and track defects and issues found during testing.
  • Collaborate with the development team to ensure defects are understood, prioritized, and resolved.
  • Ensure software quality through manual testing, performance testing, and regression testing.
  • Participate in requirements and design reviews to provide proactive feedback.
  • Maintain and update test documentation and test environments as necessary.

To apply, you must be an expert on the following requirements:

Testing Experience:

  • Proven experience in quality assurance and software testing, including both manual and automated testing.
  • Experience with test management and defect tracking using JIRA.
  • Technical Proficiency:
  • Strong understanding of software development life cycles (SDLC), Agile methodologies, and QA processes.
  • Familiarity with relational databases and writing SQL queries for data validation.

Analytical Skills:

  • Excellent analytical and problem-solving skills to identify issues and propose solutions.
  • Detail-oriented with a keen eye for identifying anomalies and inconsistencies.

Communication and Collaboration:

  • Strong verbal and written communication
  • Ability to collaborate effectively with cross-functional teams, including developers, product managers, and other stakeholders.

Documentation:

  • Experience in documenting test cases, defects, and test results.
  • Ability to create clear, concise, and comprehensive test reports.

It will also be favorable if you are knowledgeable in:

  • Experience with performance testing tools and techniques.
  • This role requires a dedicated individual who is passionate about ensuring the highest quality standards for software products. The QA professional will play a key role in identifying and resolving issues before software is released to clients, ensuring a seamless and reliable user experience.
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