Overview
Business Mgmt Analyst II- Quality Assurance Testing Jobs in Jacksonville, FL at TD Bank
Quality Review Specialist (Quality Review Specialist) (4285-12)
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
Highly Competitive Employee Benefits Package and Generous Paid Time Off
11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
DEADLINE TO APPLY: 02/18/2025
WORK LOCATION:
Job & Family Services
222 E. Central Parkway
Cincinnati, OH 45202
WORK HOURS: Full-Time 40 hours weekly
(Potential for Hybrid Remote Work Schedule)
STARTING SALARY: $21.32 hourly
NOTE:
Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: “Offenses that May Disqualify Candidates for Employment.” Convictions from this list may disqualify a candidate for employment with HCJFS.
Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County.
REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):
Associate degree in public administration, business administration, Psychology, Special Education, Therapeutic Recreation, Sociology, Criminal Justice, Human Services (including a clinical practicum of at least one year), or a related field from an accredited college or university; AND One (1) year of experience with a DHS (or comparable department)
OR High School or GED; AND Three (3) years of experience with a DHS (or comparable department) using PC based word processing, spreadsheets or data base applications
AGENCY-PREFERRED QUALIFICATIONS:
Bachelor’s degree in public administration, business administration, Psychology, Special Education, Therapeutic Recreation, Sociology, Criminal Justice, Human Services (including a clinical practicum of at least one year), or a related field from an accredited college or university
Two years of experience in public assistance eligibility to include SNAP, TANF and Medicaid
JOB DUTIES (SUMMARY):
Conducts in-house quality reviews of assigned cases; gathers data from a number of sources and evaluates accuracy of work products.
Writes summaries and required reports; answers correspondence and telephone inquiries.
Attends meetings, conferences, workshops and training sessions to receive information of techniques, policies and procedures used during performance of assigned duties.
Performs other related duties as assigned.
Attends conferences and training.
KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment)
Knowledge of: Public Assistance policy for Medicaid, Food Assistance and Ohio Works First; agency policies and procedures; interviewing.
Ability to: Deal with many variables and determine specific actions; calculate fractions, decimals & percentages; understand manuals and verbal instructions; gather collate & classify information about data, people or things; maintain accurate records; prepare meaningful, concise, and accurate reports; work alone on most tasks.
Skill In: PC or mainframe data entry and work processing equipment.
ESSENTIAL JOB FACTORS:
Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver’s license issued by the state of residency and required auto liability insurance.
PHYSICAL and/or MENTAL REQUIREMENTS:
Remaining in a stationary position, often sitting for prolonged periods of time.
Adjusting or moving objects up to 20 pounds in all direction
Communicating with others to exchange information
Repeating motions that may include the wrists, hands and/or fingers
Assessing the accuracy, neatness and thoroughness of the work assigned
BACKGROUND CHECKS REQUIRED:
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
State Automated Child Welfare Information System (SACWIS)
State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
Ohio Bureau of Criminal Identification Investigation (BCI)
FBI
National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee
Title: Business Mgmt Analyst II- Quality Assurance Testing
Company: TD Bank
Location: Jacksonville, FL
