Overview
Chief Analyst – IT Governance & Quality Assurance Jobs in Dubai, United Arab Emirates at Roads and Transport Authority
Title: Chief Analyst – IT Governance & Quality Assurance
Company: Roads and Transport Authority
Location: Dubai, United Arab Emirates
Job purpose:
Drive enterprise-wide technology-quality governance by crafting rigorous standards, leading
comprehensive audit programs and steering maturity improvements. Safeguard regulatory
compliance and elevate digital-service excellence across RTA’s applications and channels.
Strategy
• Establish technology-quality policies, frameworks and KPIs, aligning digital systems with RTA governance, risk, and compliance mandates.
• Prioritize corrective-action roadmaps and budget needs based on governance-maturity assessments and stakeholder objectives.
Operations
• Schedule and run internal and external quality audits, retaining evidence and briefing
leadership through formal management-review meetings.
• Monitor Application Governance Framework adherence from development to retirement,
issuing periodic compliance reports and follow-up actions.
• Maintain quality-information systems, dashboards, and statutory reports to ensure timely,
accurate KPI visibility.
• Provide expert consultation to sectors, vendors, and audit teams, classifying issues and
coordinating rapid resolution within agreed SLAs.
Process Improvement
• Analyze audit trends and non-conformities, recommending process redesigns and tool
enhancements that boost system efficiency and user satisfaction.
• Deliver training and workshops that expand internal-auditor capability and embed a culture of
continuous improvement.
Qualifications:
Education : Bachelor’s or Master’s degree in Industrial Engineering, Transport Planning, or Data Analytics
Experience: 3+ years in case of Master's degree; 5+ years in case of Bachelor's degree in related area
