Overview
Chief of Staff — Talent × QA × Analytics Jobs in Mexico at MincaAI
Title: Chief of Staff — Talent × QA × Analytics
Company: MincaAI
Location: Mexico
About MincaAI
We’re an AI startup scaling across LatAm. AI-native insurance software, built for enterprise carriers — underwriting, policy issuance, claims management. Founded between Station F (Paris) and Mexico, now expanding across the region with real enterprise clients in production.
The Role
You work directly with the founders and PM on whatever is currently blocking the company. Right now: hiring engineers fast, catching bugs before the client does, knowing what the data says, and making sure what we learn once doesn’t have to be learned twice.
What You’ll Own
- Talent & People Ops (tech-focused) — Source and screen engineers across LatAm. Run first screens, apply our scoring framework, keep the Notion pipeline live in real time. Spot the AI-generated application in five seconds, and the quiet great candidate everyone else filtered out. Own onboarding end-to-end.
- QA & Product Quality — Daily smoke tests before client deployments (manual today, eating founder time: you take it over, then help kill it with automation). Bug tickets a dev can fix with zero follow-up questions. Regression checklists per release. Test AI outputs, not just buttons — extraction accuracy, matching quality, the places where an LLM is confidently wrong. That last part is the hard part and the most valuable.
- Business Analysis — Query production data directly. Build the dashboards the team and clients need: volumes, error rates, processing times, cost per document. Turn a vague client question into a defined analysis, and the analysis into a one-paragraph recommendation.
- Documentation & Internal Knowledge — Own Notion as a real system. Capture what lives only in founders’ heads and Slack threads: client configs, deployment quirks, decisions and why. Keep runbooks current as the product changes. Build onboarding paths. Make the knowledge base AI-usable so Claude can actually answer from it.
The Bar
- You work with Claude every day and you’re good at it. Not “I’ve tried ChatGPT.” Real prompts, small tools, your own job automated. We’d rather hire someone who automated a boring weekly task than someone with a perfect CV who never has.
- You understand the business logic
- You are efficient in execution
- You’re allergic to knowledge living in one person’s head. You write it down without being asked.
- You’re autonomous. Ambiguous problem, two good questions, then go.
Must-Have
- Top-tier business or engineering school. We care about the reasoning ability, not the diploma — if you got there another way, show us !
- ~2 years in ops, consulting, QA, recruiting, analyst, or PM-adjacent work.
- Daily AI tool use, with specific examples of what you built.
- Spanish and professional English.
- Notion power user. Obsessed with structure — nothing falls through the cracks.
Nice-to-Have
French · tech recruiting – knowledge base built from scratch · insurance, fintech, or B2B SaaS · a working mental model of how LLMs fail.
How We Work
Real ownership, no process for its own sake. If a request conflicts with common sense, you push back and propose better. Reproduce before you report.
Success
- Pipeline always current; founders stop chasing candidate status.
- Pre-deployment testing systematic and no longer costing a founder their morning.
- Bugs caught internally, not by the client.
- Anyone gets a data answer in a day instead of guessing.
- New hires onboard from documentation, not from a founder’s calendar.
How to Apply
CV + 5 lines max: one task you automated or made dramatically faster with an AI tool. What it was, what you built, what changed. → [email protected]
