Overview
Claims Quality Advisor Jobs in London, Canada at Definity
Position: Claims Quality Advisor at Definity
Elevate your career as a Claims Quality Advisor with Definity in Waterloo, Ontario. This hybrid role focuses on delivering expert quality assurance insights while enhancing the claims process.
As a senior-level Claims Quality Advisor, you will play a crucial role in advising on quality assurance strategies and their application within various claims lines of business. Your extensive experience in claims handling and understanding of QA standards will guide decision-making, ensuring customer satisfaction and regulatory compliance. You’ll also collaborate with the Claims QA Manager to analyze trends and maintain quality excellence across all operations.
Key Responsibilities:
• Conduct complex claim file reviews to frame QA findings
• Analyze and synthesize trends for informed reporting
• Facilitate calibration activities for consistent quality standards
• Provide expert guidance on claims handling issues
• Lead initiatives to enhance QA tools and methodologies
Requirements:
• University degree or relevant experience
• 10+ years of claims handling experience
• Proven QA audit and quality assurance expertise
• Strong analytical and communication skills
• Ability to foster stakeholder relationships
Support Definity’s mission to shape industry practices through insightful quality assurance as a key member of the team.
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Title: Claims Quality Advisor
Company: Definity
Location: London, Canada
Category:
