Overview
Client Quality Manager Jobs in Belgrade, Serbia at PrimeVigilance
Title: Client Quality Manager
Company: PrimeVigilance
Location: Belgrade, Serbia
Company Description
We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider initially established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance.
PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and becoming one of the global leaders in its fields. We cover all therapy areas including medical devices.
We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.
Come and join us in this exciting journey to make a positive impact in patient’s lives.
Job Description
The Client Quality Manager (CQM) is primarily responsible for the implementation and maintenance of the quality system and training for their assigned client projects, ensuring that the project maintains compliance with global regulations, legislation, PrimeVigilance and Client requirements. They drive quality
Core responsibilities
Oversight of all project related quality activities
Drive project related quality improvement and providing quality advice
Client management including direct oversight for client quality related activities for project.
Develop and maintain a project specific Quality Management Plan.
May act as main point of contact for all audit related activities for project and involvement in Deviation and CAPA Management responsibilities
Ensures relevant quality KPIs are established and monitored
Provide quality content and analysis for project monthly reports
Working closely with Quality Management, Quality Assurance and Audit Management teams ensuring all aspects of company and client’s QMS are adhered to by the Project.
Supporting junior members of the team and possible line management responsibilities, involvement in training of employees on client projects
Qualifications
Life Sciences degree
Strong previous pharmacovigilance experience including quality and compliance experience within a GxP environment
Good organisational skills, attention to detail and excellent communications skills
Must have leadership qualities (Line Management experience is desirable)
Good IT skills
Additional Information
Why PrimeVigilance? 
We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  
To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 
We offer: 
Training and career development opportunities internally  
Strong emphasis on personal and professional growth 
Friendly, supportive working environment 
Opportunity to work with colleagues based all over the world, with English as the company language 
Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!  
Quality 
Integrity & Trust  
Drive & Passion  
Agility & Responsiveness  
Belonging 
Collaborative Partnerships 
We look forward to welcoming your application.
