Overview
Customer Service Quality Assurance Manager Jobs in Jupiter, FL at Access Medical Laboratories
As North America’s largest Asian-inspired prepared foods supplier, Advanced Fresh Concepts Franchise Corp. (“AFCFC”) provides consumers with an industry leading selection of diverse ready-to-eat meals. With over $1 billion in sales, approximately 450 employees and a presence in more than 4,000 supermarkets and other food service establishments, AFCFC is positioned to innovate and grow, now and in the future.
Position Overview
Advanced Fresh Concepts Franchise Corporation (AFCFC) is looking for a Food Safety Specialist who will oversee and routinely conduct inspections of franchise locations to ensure safety and sanitation procedures and regulations are maintained and compliant to SSOP, store requirements, and the state and local laws.
Key Responsibilities & Duties:
Oversee food safety and sanitation procedures for retail food service establishments
Conduct routine inspections of franchise locations to determine compliance with SSOP, store requirements, and state and local laws
Educate operators during routine visits on food safety, internal policies, and operational procedures
Conduct investigations on reported matters of product quality, food service operation compliance and related categories
Lead Food Safety Training/Discussion sessions with operators and partners
Establish, develop, and maintain alliances with regulatory and industry partners
Qualifications & Skills:
BA/BS Degree in Biology, Food Science, Environmental Health, Microbiology, or related field
A minimum of two years of food safety experience
Knowledge in food safety (Retail Food Code) is required
REHS/RS or CP-FS credential is a plus
Experience in retail food service is a plus
Must have a valid driver’s license and maintain an excellent Motor Vehicle Record
Overnight travel per month—extensive
Ability to work nights, weekends, and holidays
Ability to manage time efficiently and execute projects diligently
Fluent in Microsoft applications: Word, Excel, PowerPoint, Outlook
Must have excellent oral and written communication skills; be able to converse calmly and effectively during crisis situations
Physical Requirements:
Must be able to lift 15 pounds at times
Employee Offered Benefits
AFCFC’s benefit package includes group medical, dental, and vision health benefits; basic life and AD&D, supplemental life insurance, flexible PTO, paid holiday, and 401k retirement plan with company match provision.
#AFCIndeed
Job Type: Full-time
Pay: $65,000.00 – $80,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Education:
Bachelor’s (Required)
Experience:
Food industry: 2 years (Required)
Food safety: 2 years (Required)
Food production: 2 years (Required)
Location:
Sacramento, CA (Required)
Shift availability:
Day Shift (Preferred)
Willingness to travel:
75% (Preferred)
Work Location: On the road
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Title: Customer Service Quality Assurance Manager
Company: Access Medical Laboratories
Location: Jupiter, FL
