Overview
Data Quality Manager Jobs in United States at TSOLife
Full Job Description
About TSOLife
TSOLife is a leading resident insight and experience platform redefining senior living operations. By transforming everyday data into actionable insights, we help communities improve resident well-being, empower staff, and enhance decision-making through smart technology. At TSOLife, we’re passionate about building a better quality of life for older adults.
About the Role
We are seeking a Data Quality Manager to lead our Data Quality team in maintaining the integrity and effectiveness of our data across multiple workstreams. This individual will oversee a team of specialists responsible for transforming and validating data inputs that support our platform’s insights and content delivery. You’ll play a key role in ensuring high standards of quality, process efficiency, and team development in a dynamic, fully remote environment.
Key Responsibilities
Team Leadership
Lead and coach a team of Data Quality Specialists to deliver timely, accurate results
Promote team cohesion and accountability through structured meetings and performance check-ins
Foster a culture of learning, attention to detail, and continuous improvement
Quality Oversight
Oversee data validation and content accuracy to ensure end-user usability and consistency
Monitor quality processes and refine workflows to reduce errors and enhance efficiency
Review escalations and feedback to identify and address trends in data issues
Training & Enablement
Provide onboarding and ongoing training in internal standards and tools
Develop resources and best practices that support productivity and quality
Serve as a point of escalation for complex or nuanced review cases
Cross-Functional Collaboration
Coordinate with internal teams to ensure alignment on data and content quality goals
Contribute to process enhancements that improve delivery timelines and customer outcomes
Reporting & Analysis
Track and report on key quality indicators, team metrics, and operational progress
Recommend data-driven adjustments to improve results and team performance
Support leadership with insights into trends, gaps, and emerging needs
Qualifications
Proven leadership experience managing high-performing teams in an operations, QA, or data-related role
Exceptional attention to detail and strong organizational skills
Excellent communication and documentation abilities
Comfortable with digital tools, remote collaboration platforms, and workflow systems
Ability to balance multiple priorities and deliver in a fast-paced environment
Experience in a mission-driven, service-oriented field is a plus
Familiarity with senior living, healthcare, or data operations is helpful but not required
What Success Looks Like
Consistently high-quality data and deliverables that support user outcomes
Streamlined workflows that reduce turnaround times and corrections
High team morale, performance, and professional growth
Positive impact on overall customer experience and satisfaction
Why Join TSOLife?
Be part of a mission-driven company improving lives through innovation
Fully remote work with a collaborative, distributed team
Opportunity to shape internal operations and quality programs in a high-growth environment
A culture that values integrity, learning, compassion, and excellence
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Work Location: Remote
Title: Data Quality Manager
Company: TSOLife
Location: United States
Category:
