Overview
Director of Quality – Manufacturing Operations Jobs in San Diego, CA at Dexcom
Supplier Quality Engineer
LOCATION: Ohio, Sharon Center
EMPLOYMENT TYPE: Permanent
JOB DESCRIPTION
Supplier Quality Engineer
Job Family – Supply Chain / Procurement and Quality
This role is key to driving the development of key global category strategies that will be adopted, implemented, and managed by the Global Supply Chain/Procurement Team/s. The role is critical to supporting the business to maximises contribution margin and the creation of supply chain competitiveness through value for money solutions.
Job Summary
The supplier quality engineer supports the supply chain and procurement function to manage relationships with suppliers and implements improvement in product quality. The supplier quality engineer performs audits to ensure compliance with quality standards of the organisation and regulatory standards.
Duties and responsibilities
Carryout Supplier visits as and when required both nationally and internationally. Evaluate suppliers, conduct audits, and assess supplier quality metrics.
Manage Supplier Audit Schedule. Work with suppliers to ensure all necessary quality activities are rigorously carried out before product is despatched to A&D.
Support Supply Chain Manager and Quality Manager to identify and manage potential risk in supplier (Quality / Delivery). Monitor supplier performance and response times to ensure production continuity and identify negative trends to mitigate forthcoming supply risks.
Lead Supplier Development where appropriate. Develop and implement supplier quality-related training programs for chosen strategic / bottleneck suppliers and the internal quality / supply chain teams.
Manage Supplier Source Change Process. Review supplier manufacturing processes, manufacturing capability and production rate readiness.
Responsible for supplier non-conformance mitigation. Manage supplier corrective action reports and completion within timely manner.
Generate Monthly KPI’s for suppliers and report into business. Monitor performance to ensure quality or detect material defects before A&D site production is placed at risk.
Preparing reports to communicate outcomes of quality activities. Ensure level zero activities are caried out prior to reporting issues to supplier.
Manage sample disposition with design engineering.
Skills
Confident in all methods of verbal, oral and written communication.
Skilled at identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Capable of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring/Assessing performance of yourself and other individuals to make improvements or take corrective action.
Using initiative to adjust actions in relation to others’ actions.
Good interpersonal, influencing and networking skills.
Excellent written and oral skills in English.
The ability to comprehend information and ideas presented verbally or in writing.
The ability to communicate information and ideas verbally or in writing, to ensure the correct information is fully understood by an individual or team.
The ability to identify potential risks and issues and formulate an effective strategy to mitigate the risk or prevent the issue from occurring.
The ability to apply general rules to specific problems and solve them in a controlled and effective manner.
The ability to multi-task and use effective time management, to ensure that tasks and projects are completed within agreed time limits.
The ability to maintain accurate documentary records and reports, using company templates.
The ability to excel in training, leading and motivating people to achieve company or customer deadlines.
Knowledge
Ability to carry out audits to AS91002016 standard.
Ability to carry out practical problem solving in the form of 8D, 5 Why and Ishikawa.
Preparation of supplier quality KPI’s.
Developing and implementing supplier quality related training programmes.
Understanding manufacturing process and understanding continuous improvements.
Ability to be able to develop audit schedule based on supplier’s risk.
Values
Drives safety culture
Is a reliable source of reference on relevant safety standards and where these standards are at risk. Provides important insight into the root cause and corrective actions for such safety risks and issues. Raises issues and highlights own mistakes without fear to improve safety and wellbeing of self and others
Demonstrates commitment to delivering real value and confidence to our customers
We care for our people, investing in the development of teams and individuals
Understands own role within the team and takes accountability for delivery – is good at closing out actions and proactively asks for help when issues arise. Communicates appropriately, shares knowledge (coaching, mentoring and supporting others to develop skills as appropriate). Works collaboratively with own team and others to meet business goals
Takes time to listen and treats others with dignity, accepting and respecting other people’s points of view or individuality. Understands how own behaviours impact others.
We aim for excellence in everything we do
Takes personal responsibility for ensuring excellence, getting the task done on time and to the right standard. Consistently achieves targets, even when timescales are tight
Committed and passionate about continuous improvement, looking to solve problems and avoid workarounds. Takes initiative and acts with confidence
We seek to innovate at every opportunity
Takes an entrepreneurial approach to change, being comfortable and willing to try out new methods, processes, ways of working or techniques to make improvements
Takes time to understand and explain the rationale for change to support the understanding of self and others
Understands the importance of being the representative of both internal and external customers. Demonstrates respect for those customers and is open and transparent about the delivery of service – only promises what they can deliver and delivers what they promise
We act with integrity
Acts in accordance with Survitec Values, especially in situations when it is difficult to do so
Represents self and Survitec in an ethical manner that engenders trust from colleagues, customers and external regulators
(Refer to Survitec Code of Conduct for further information and examples)
Experience and qualifications.
Bachelor’s degree in a Science or Engineering discipline
Lead auditor qualification.
Member of a professional quality institute
Minimum 5 years’ experience in a supplier quality function.
Experienced in leading teams and reporting into matrixed structures.
Proficient on MS Office applications.
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Title: Director of Quality – Manufacturing Operations
Company: Dexcom
Location: San Diego, CA
