Overview
Director, Quality Jobs in Neenah, WI at Menasha Corporation & Companies
QUALITY ASSURANCE MANAGER
Come work with our customer-focused and service-oriented management team at a fast-paced and established company, offering great benefits and the opportunity to grow alongside passionate and experienced local business leaders.
OUR COMPANY
KECO Body Repair Products (kecotabs.com/) is the industry leader and innovators in Glue Pull Repair and Paintless Dent Repair tools. KECO Body Repair Products is a part of KECO (keco.com), a diversified manufacturer serving industrial and business consumers with engineering, manufacturing, and distribution across multiple industries. Our brands include KECO Plastic Injection Molding, Roberts Step-Lite, and KECO Body Repair Products
THE POSITION
We are looking for a full-time Quality Assurance Manager with demonstrated experience in a manufacturing environment. Works with quality, engineering, production, and other support groups to improve manufacturing processes. Ensure that all company products meet quality standards before they reach the customer. Primary responsibilities include understanding customer expectations and needs, outlining quality standards, developing quality control processes, and training. Maintain ISO documentation and records.
WHY YOU SHOULD APPLY
· Small company atmosphere, big company results.
· Stable position within an established company.
· Company sponsored Medical, Dental and Vision Plans.
· 401K savings with excellent company opportunities.
· Paid time off and company paid holidays
Duties and Responsibilities:
· Understanding customer expectations and needs from a product and customer experience
· Develop and implement quality control processes and conduct inspections, as required
· Review product development and manufacturing processes to ensure that quality standards are met
· Investigating the root cause of defects, implementing corrective actions, and ensuring that suppliers adhere to quality standards through audits and performance monitoring
· Monitor and evaluate internal production processes to keep products aligned with quality standards through inspections, data analysis, and process improvements
· Rejecting products that do not meet quality standards and managing the quarantine process, documenting non-conformance through investigation and ensuring corrective actions are implemented
· Engaging with customers and gathering feedback on all quality issues
· Establish, document, and maintain a Quality Management System (QMS) that aligns with ISO 9001 standards
· Maintain ISO documentation and records
· Engaging with employees for training, motivation, and coaching to meet quality standards
· Manage the calibration system to ensure the accuracy and reliability of measurement equipment
· Oversee the customer returns and RMA (Return Merchandise Authorization) process
· Supervising applicable staff and monitoring production standards
· Perform any other duties and responsibilities assigned by supervisors or management
Qualifications:
Strong written/verbal communication and organization skills
Can work well independently or as part of a team
Bachelor’s degree in Business, Production Management, or equivalent manufacturing experience of 5-10 years
· Ability to collaborate closely with production staff, sales teams, engineering, and customers
· Working knowledge of ISO 9001:2015 standards
· Microsoft Office – Outlook, Excel, and Word
Job Type: Full-time
MUST BE ABLE TO PASS DRUG TEST!!
Job Type: Full-time
Pay: $60,000.00 – $80,000.00 per year
Benefits:
Health savings account
Referral program
Schedule:
8 hour shift
Work Location: In person
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Title: Director, Quality
Company: Menasha Corporation & Companies
Location: Neenah, WI