Overview
Field Quality & Installation Manager Jobs in Iowa City, Iowa, USA at HNI Corporation
Description
Position at HNI Corporation
Note: Travel is required for this position, approximately 40-60%.
Join the HNI Corporation family and become a driving force in shaping exceptional workplace experiences! We’re seeking a Field Service Engineer for our HNI Workplace Furnishings team, supporting facilities nationwide. This is a remote position with significant travel requirements.
Your Impact Starts the Day You Do!
At HNI, we’re about transforming spaces where people live, work, and gather, grounded in integrity, inclusion, and belonging. We are looking for a Field Quality Manager to join our HNI Workplace Furnishings Operations team.
As a Field Quality Manager, you’ll ensure top-tier quality and customer satisfaction for our workplace furnishing solutions. You’ll serve as the key technical liaison between the field and manufacturing, resolving quality issues, supporting dealer installations, and providing feedback for product and process improvements. This role promotes continuous improvement through the Quality Management System (QMS) and fosters strong partnerships with dealers and installers.
What
You’ll Do:
Serve as the technical bridge between the field and manufacturing to resolve quality concerns.
Conduct on-site evaluations, offering insights to enhance product performance.
Partner with the QMS to implement corrective actions and process improvements.
Train and assess dealers to refine installation techniques and best practices.
Manage safety incidents and ensure compliance with standards.
Address escalated concerns to uphold product quality and customer satisfaction.
Share actionable field feedback to fuel innovation and refinement.
What You Bring:
Degree in Engineering, Quality Management, or equivalent experience.
5+ years in a technical field role, preferably with leadership experience.
Knowledge of quality systems and data-driven improvement processes.
Strong communication and collaboration skills.
Familiarity with safety protocols and incident management.
Proficiency in Microsoft Office; AI tool experience is a plus.
Willingness to travel frequently for on-site support (40-60%).
What You Excel At:
Delivering precise insights and solutions with attention to detail.
Managing priorities, meeting deadlines, and exceeding expectations.
Working independently with integrity and reliability.
Building trust through clear communication and collaboration.
Solving problems proactively and staying composed under pressure.
Willing to travel up to 60%.
HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings under multiple brands. The residential building products segment is the nation’s leading manufacturer and marketer of hearth products.
We offer benefits starting from Day 1. To learn more, visit
Our company strives to make  accessible to all users. If you need assistance with accessibility or completing the application, please contact us at  or email [email protected]. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.
#J-18808-Ljbffr
Title: Field Quality & Installation Manager
Company: HNI Corporation
Location: Iowa City, Iowa, USA
Category: Quality Assurance – QA/QC (Quality Engineering)
