Overview

Head of Quality Jobs in West Sussex, England, United Kingdom at Empresaria Group plc

Title: Head of Quality

Company: Empresaria Group plc

Location: West Sussex, England, United Kingdom

Head Of Quality

Salary: Up to £75,000 DOE

Location: West Sussex

We are working in partnership with a leading UK defence engineering and manufacturing organisation, delivering advanced, mission-critical technologies that support national security and defence operations.

Operating in a highly regulated and performance-driven environment, the business is committed to precision, reliability, and operational excellence, ensuring its products meet the most demanding defence standards.

The Role

We are seeking a strategic and influential Head of Quality to lead the Quality function across multiple UK sites.

This is a senior leadership position with full ownership of the Quality Management System, responsible for ensuring compliance with defence and regulatory standards, while driving a culture of right-first-time delivery, continuous improvement, and operational integrity.

You will play a critical role in ensuring products perform reliably in high-risk, safety-critical environments, where failure is not an option.

Key Responsibilities

  • Lead the Quality function across multiple sites, embedding a culture of excellence, accountability, and compliance
  • Own and evolve the Quality Management System in line with ISO 9001 and defence-specific requirements
  • Act as the senior authority for quality across the full product lifecycle, from design through to in-service support
  • Lead customer and stakeholder assurance activities, including acceptance and audit processes
  • Drive robust non-conformance management, root cause analysis, and preventative actions
  • Oversee supplier quality and supply chain assurance, ensuring compliance with strict traceability and security standards
  • Lead internal and external audits, ensuring all regulatory, contractual, and defence compliance requirements are met
  • Maintain strong configuration control and documentation governance
  • Develop and lead a high-performing Quality team, promoting a zero-defect, mission-critical mindset
  • Collaborate with engineering and manufacturing teams to implement risk-based, data-driven quality frameworks
  • Champion structured methodologies such as FMEA, RCA, Lean, and Six Sigma to enhance reliability and capability

Skills & Experience

  • Proven leadership experience in Quality within defence, aerospace, or highly regulated engineering environments
  • Strong expertise in ISO 9001 and working within compliance-driven frameworks
  • Solid engineering or technical background
  • Experience managing customer-facing quality in defence or security programmes
  • Strong track record of improving supplier quality and operational performance
  • Skilled in structured problem-solving tools (e.g. FMEA, 8D, RCA)
  • Understanding of ISO 14001 is beneficial

Personal Attributes

  • Highly disciplined with exceptional attention to detail
  • Strong leadership presence with the ability to influence at all levels
  • Resilient and composed in high-pressure, high-stakes environments
  • Solutions-focused with a proactive, ownership-driven mindset
  • Committed to delivering excellence in safety-critical applications

What’s on Offer

  • 37.5-hour working week with early finish on Fridays
  • Hybrid / flexible working arrangements
  • 28 days annual leave + Christmas closure
  • Holiday purchase scheme
  • Matched pension contributions
  • Private medical or health cash plan
  • Life assurance and income protection
  • Employee Assistance Programme
  • EV salary sacrifice scheme
  • Discounts and reward platform
  • Strong learning & development opportunities

For more information please contact myself on [email protected]

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