Overview

Head Start Quality Assurance Manager Jobs in Bethesda, Maryland, USA at ISN Corporation

Company Description

Company Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN’s portfolio includes work with over 100 Federal agencies.

ISN Corporation has been recognized in the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors and has been included in the Inc. Magazine’s 5000 List of Fastest Growing Private Companies for the past two years.

ISN Corporation offers many competitive benefits to its employees, including:

Major medical insurance with prescription coverage

Dental plan

Flexible spending accounts

Short-term and long-term disability benefits at no cost to employees

Basic life insurance at no cost to employees

Retirement Plan

Paid leave with accrual beginning at Date of Hire

Job Description

ISN Corporation, a federal government contractor located in Bethesda, MD, is seeking an experienced Quality Assurance Manager to support a Head Start Contract. The QA Manager should be familiar with all aspects of the Head Start program, including the Program Performance Standards (PPS) and all related policies.

Responsibilities will include, but are not limited to:

Perform peer reviews of all program performance areas, including child file monitoring, facility environment, work order completion, and documentation.

Rotate among centers to perform peer review assignments, establishing continuity.

Collect and compile statistical quality data.

Analyze data to identify areas for improvement.

Align monitoring and peer review activities with Head Start program goals and child and family outcomes.

Ensure compliance with all aspects of the Head Start Performance Standards, including CQI, COA, and other regulations.

Develop and produce statistical reports reflecting ongoing peer review and compliance actions for CQI.

Analyze data to identify issues and coordinate with program staff to implement corrections.

Monitor program performance areas, including child file monitoring, CLASS, facility safety, and paperwork completion.

Generate reports on incidents, infectious diseases, and complaints for quality improvement processes, ensuring compliance with PPS and COA standards.

Present data and trend reports to leadership for review and decision-making.

Collaborate with program leadership to develop checklists and regulatory guidelines as needed.

Qualifications

Bachelor’s degree in a related field and/or 6+ years of relevant experience.

Excellent oral and written communication skills.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Strong conflict management skills.

Additional Information

ISN Corporation is an Equal Opportunity Employer

We are committed to an inclusive environment and equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran status, disability, marital status, genetic information, or any other protected characteristic.

ISN Corporation is a Drug-Free Workplace. Candidates must pass a pre-employment background check prior to employment.

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Title: Head Start Quality Assurance Manager

Company: ISN Corporation

Location: Bethesda, Maryland, USA

Category: Management, Quality Assurance – QA/QC

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