Overview
HVAC Quality Control Technician Jobs in Dallas, TX at A Star Heat and Air, Inc.
HVAC Quality Control Technician
ASTAR Heating & Air Inc. | HVAC Plumbing Electrical
Are you the technician everyone trusts to catch what others miss?
At ASTAR Heating & Air, we’re looking for an experienced HVAC Quality Control Technician whose primary focus is protecting our reputation for excellence. This is not a traditional service technician position. Your mission is to ensure every installation meets ASTAR’s quality standards, identify issues before they become customer concerns, and deliver an exceptional customer experience.
If you have a sharp eye for detail, enjoy troubleshooting, take pride in doing things the right way, and want to help raise the standard of quality, this is the career for you.
Why Join ASTAR?
Benefits You’ll Love
✅ FREE Employee Health Insurance
✅ Dental Insurance
✅ Vision Insurance
✅ 401(k) with Company Match (Up to 6%)
✅ Paid Time Off (PTO)
✅ Paid Holidays
✅ Birthday PTO Day
✅ Ongoing Technical, Sales & Leadership Training
✅ Career Advancement Opportunities
✅ Family-Owned Company with an Amazing Culture
✅ Commission & Performance SPIFF Opportunities
About the Role
The HVAC Quality Control Technician serves as the final line of defense before a job is considered complete. Your responsibility is to ensure every installation meets ASTAR’s standards for quality, safety, efficiency, and customer satisfaction.
You’ll perform detailed quality inspections, resolve warranty concerns, identify workmanship issues, and provide coaching opportunities that help our entire team improve.
Your goal is simple:
Deliver every customer the confidence that their HVAC system was installed correctly the first time.
Primary ResponsibilitiesQuality Control
- Perform comprehensive quality inspections on completed HVAC installations
- Verify installations meet manufacturer specifications, local code requirements, and Astar quality standards
- Inspect workmanship, equipment operation, airflow, refrigerant performance, drainage, electrical connections, and overall system performance
- Identify deficiencies and document corrective actions
- Ensure every system is operating safely and efficiently before final approval
Warranty & Diagnostics
- Respond to warranty calls and determine root causes
- Troubleshoot heating and cooling system issues
- Diagnose electrical and mechanical failures
- Repair HVAC components as necessary
- Resolve customer concerns professionally and efficiently
System Performance
- Verify proper airflow, static pressure, temperature split, refrigerant charge, and equipment performance
- Troubleshoot gas furnaces, electric heating systems, and heat pumps
- Correct condensation and drainage issues
- Confirm systems are operating at peak efficiency
Documentation & Communication
- Complete detailed inspection reports
- Document quality concerns and recommendations
- Submit parts and equipment requests when necessary
- Communicate findings clearly with installation managers and technicians
- Educate homeowners on system operation when appropriate
✅ Qualifications
- High School Diploma or GED
- At least 5+ years of Residential HVAC Service experience
- Strong diagnostic and troubleshooting skills
- Extensive knowledge of HVAC installation best practices
- Experience servicing gas furnaces, electric heating systems, and heat pumps (Required)
- Ability to read wiring diagrams, installation manuals, and technical documents
- Excellent attention to detail
- Strong communication and customer service skills
- Professional appearance and positive attitude
- Ability to work independently and make sound decisions
Requirements
- EPA Universal Certification
- Current Texas TDLR Registration
- Valid Driver’s License with an insurable driving record
- Pass background screening
- Ability to lift equipment and work in various weather conditions
- Monday–Friday schedule with rotating on-call responsibilities
What Makes Someone Successful in This Role?
We’re looking for someone who:
✔ Takes pride in catching the small details others overlook
✔ Believes “good enough” is never good enough
✔ Enjoys solving problems and finding root causes
✔ Has exceptional integrity and accountability
✔ Coaches and supports teammates through constructive feedback
✔ Is passionate about delivering a five-star customer experience
✔ Helps protect the Astar reputation with every inspection
Why Astar?
At Astar, quality isn’t just a department—it’s our reputation. As our HVAC Quality Control Technician, you’ll play a vital role in maintaining the high standards our customers expect and ensuring every installation reflects our commitment to excellence.
We live by our F.I.R.E. Values:
Fun
Integrity
Respect
Excellence
If you’re ready to be the standard of quality and help raise the bar across our HVAC team, we’d love to have you on the Astar family.
Pay: $50,000.00 – $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- What type of Quality Control experience do you have? Please explain
Experience:
- Residential HVAC Service : 5 years (Required)
Work Location: In person
Title: HVAC Quality Control Technician
Company: A Star Heat and Air, Inc.
Location: Dallas, TX
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