Overview
Inspector Jobs in Los Angeles, CA at 407 RESTORATION
At Delta Dental of Wisconsin, we are champions of Oral Health, and we have built our company on a foundation of delivering innovative products and services within our culture of legendary service. Our culture that sets us apart within our industry and the way we do business and it is different. Our employees stay here because the organization supports them as employees and their career growth. We have many employees who have stayed for 25, 30, or even 45 years within our organization.
Delta Dental of Wisconsin is seeking a full-time Digital Platform Testing Specialist to optimize business value for our customers and clients via an integrated digital experience. The Digital Platform Testing Specialist will impact success by ensuring that our digital platforms perform as expected and deliver the legendary experience our clients and customers expect.
What You’ll Do
Work with the Digital Experience Program Manager (DEPM) on managing monthly portal updates – including submitting tickets to NorthWinds Technology Solutions and analyzing changes
Work with the DEPM to plan for, organize, and lead the execution of testing for large projects and enhancements.
Assist Client Experience Product Services team with Digital Portal related testing
Execute testing as lead tester
Create, organize and execute test plans for portal updates
Follow up with individual policyholders to provide support in website troubleshooting
Periodically review website user feedback to identify potential defects and usability issues
After-Hours validation of updates as needed
Manage reported issues via the Digital Experience mailbox
Complete account deletion requests received from DDPA
Manage tracking of issues in both production and test environments
At Delta Dental, we’re committed to attracting and keeping great talent with a comprehensive benefits package for employees and their families. We offer:
Health, vision, dental, and life insurance
Short- and long-term disability coverage
HSA, FSA, and Dependent Care Accounts
Competitive salary and incentive compensation based on company results
401(k) with employer match and a 6.5% employer contribution to retirement accounts
Robust wellness programs, whether you work on-site or remotely
We also value work-life balance with a generous PTO package that grows with your tenure, company holidays, and time off for volunteering. We don’t just provide it; we encourage employees to utilize the time off. See what our employees have to say about working at Delta Dental here: https://www.deltadentalwi.com/s/employee-testimonial
If you’re a proactive team player with strong organizational skills and a passion for supporting a dynamic workplace, we’d love to hear from you! Apply today and help make a meaningful impact across our organization!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Title: Inspector
Company: 407 RESTORATION
Location: Los Angeles, CA