Overview
Inspector – Maryland Eastern Shore Jobs in Millersville, MD at CES Consulting
Date: May 27, 2025
Location: Indianapolis, IN, US, 46202
Organization: HHC
Division:Eskenazi Health
Sub-Division: FQHC
Req ID: 23495
Schedule: Full Time
Shift: Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Exempt
Job Role Summary
The Quality Analyst is responsible for developing, implementing, measuring, and analyzing activities associated with the Quality Management Program. This position requires extensive experience with quality assurance/quality improvement, data governance, large scale project management and the skillset to train and guide team members.
Essential Functions and Responsibilities
Proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi values of P.R.I.D.E. (Professionalism, Respect, Innovation, Development and Excellence)
Responsible for development, implementation, monitoring and effectiveness analysis of appropriate methods of quality assessment/assurance and quality improvement projects and activities as part of the Quality Management Program
Interacts with all internal and external customers in a caring and respectful manner in accordance with our Core Values philosophy
Participates in implementation of the annual Primary Care Quality Program, acts as a guide to quality team members as they work through work plan items and offers recommendations to manager for the planning of the annual program
Lead team members and organization through assigned programs or projects (ex: HEDIS, PCMH, pay for performance) including teaching teammates program elements, managing program timelines, implementing strategies, and identifying effectiveness
Point person for all clinical quality measures and best practices, develops reporting to support sustainability, updates and distributes best practice guide, and is knowledgeable in discreet data areas and coding associated with all quality measures and associated best practices
Develops materials and communications to assist with implementation of the quality program including but not limited to culturally and language sensitive patient materials, newsletters, Sharepoint page, posters, audit tools, visual aids, presentations, and workflows
Coordinates and conducts formal presentations and trainings for various levels in the organization and externally. Presents to QI Committee and leadership routinely.
Leads medical record reviews and quality control reviews including the participation in the data collection process for HEDIS and other performance measures and on-going audits to ensure data integrity and identify opportunities for improvement. Develops auditing tools and trains others on how to utilize tools effectively
Leads teams through formal process improvement (PDSAs, LSS, DMAIC, SMART, etc) and develops tools to assist with data driven decision making, identify trends and areas of opportunity, adjusts projects/programs based on data analysis.
Facilitates committee meetings including site level, organizational and cross-departmental meetings
Participates in site visits and audit requests, ensures on-going compliance with regulatory standards (ex: HRSA, FSSA)
Responsible for development, implementation and adherence to the data governance process and ensures data integrity, validation, quality assurance and policy adherence related to the abstraction, storage, utilization, and analysis to ensure accuracy of information related to quality programs
Responsible for training and mentoring all interns, volunteers, and scholars.
Actively seeks input from team members, works to identify activities of teammates to ensure aligned messaging and best uses of resources
Job Requirements
Master’s degree in Public Health, Healthcare Administration, Business Administration, or related field preferred or a minimum of 4 years working in the healthcare quality sector
Bachelor’s degree in healthcare or business-related field required
Certification required: Lean Six Sigma (Green, Black, Master Black or Champion belt) or Lean Practitioner required
Cross functional project management experience of 3 years required
Healthcare quality improvement experience of 4 years required
Experience with Medicaid Managed Care, HEDIS, CMS and Quality incentive programs preferred
Valid driver’s license
Knowledge, Skills & Abilities
Minimum of four years’ leading formal quality improvement projects and facilitating organizational level projects required
Minimum of two years’ experience with data analysis, auditing, managed care entities and project management required
Demonstrates strong communication and interpersonal skills and effectively communicates with all internal and external customers of all titles including executive and health center leadership
Ability to effectively coach and mentor others in quality improvement, data governance and project management
Ability to establish and maintain credibility and build effective relationships with internal and external stakeholders at all levels
Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Nearest Major Market: Indianapolis
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Title: Inspector – Maryland Eastern Shore
Company: CES Consulting
Location: Millersville, MD
