Overview
IT COPADO Salesforce Robotic Software Tester/QA Analyst (VA759631) Jobs in Richmond, VA at Resource Management Associates, LLC
The Child Placing Agency Quality Systems Specialist initiates and coordinates quality improvement projects in accordance with DCCCA’s Quality Improvement plan.
DCCCA has been a licensed Child Placing Agency in the state of Kansas since 2001. CPA staff work with foster parents to assist in providing the best possible services for children and families. We believe in every child’s right to a stable placement with trained foster parents who are dedicated to his or her emotional and physical well-being, their educational opportunity, and permanency with the birth or adoptive family.
Essential Functions of the Quality Systems Specialist
Helps establish and monitor departmental goals and objectives
Meets regularly with program leaders/operations to identify possible improvement opportunities
Provides technical support to agency programs concerning data and data collection (i.e., program outcomes, satisfaction, surveys, and/or other data, etc.)
Conducts staff training relevant to program improvements and quality assurance
Assists with improvement and maintenance of data accuracy
Tracks, generates, and distributes regular and ad hoc data and outcome reports
Provides system administration for child welfare systems
Communicates data clearly using created charts and reports
Develops, updates, and maintains the organization’s performance monitoring
Identifies trends, patterns and outliers
Coordinates quarterly file audit process
Identifies risk management priorities and strategies for reducing risk
Participates in evidence-based practice implementation teams
Manages evidence-based practice outcome evaluation data collection and reporting
Monitors response to foster parent satisfaction surveys, logs, complaints
Communicates and/or provides training on software updates; supports staff access to systems recommend system changes, reports
Education, Experience, and Licensure of the Quality Systems Specialist
Bachelor’s degree in related field, required
Proven experience researching, collecting, and analyzing data, required
Experience in health care and or child welfare, preferred
Must possess a valid Kansas Driver’s License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization’s insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.
Knowledge, Skills, and Abilities of the Quality Systems Specialist
Strong verbal and written communication skills
Proficiency with computers and Microsoft suite of products including Microsoft Word, Outlook, Excel, and PowerPoint.
Ability to efficiently operate other office equipment such as telephones, voicemail systems, copy and fax machines, and scanners.
Adherence to DCCCA Values: — We provide education and services based on research and a dedicated commitment to improving lives. — We value the people and communities we serve by respecting their experiences and treating them with dignity and respect. — We encourage leadership at all levels by challenging existing conditions and finding innovative ways to grow and learn. — We deliver high quality services every day, holding ourselves accountable for our outcomes.
Physical Requirements
The physical demands described below are representative of what must be met to satisfy the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform essential functions. While performing the duties of this job, the employee may be regularly required to:
Stand, walk, sit, climb, or balance
Talk, hear, taste, or smell
Reach with hands and arms
Use hands to finger, handle, or feel
Stoop, kneel, crouch, or crawl
Move lift or move up to 50 pounds occasionally
Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Travel
Travel for this position is negligible. It is usually during business hours and rarely overnight. Certain positions will require travel which may include driving personal or company-owned vehicles. Note: Even with a valid driver’s license, certain motor vehicle infractions may render individual’s ineligible to drive company-owned or personal vehicles for company business. Such infractions may also disqualify employees from continued employment with DCCCA, Inc.
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Candidates must successfully complete pre-employment drug screening, background screening, a fingerprint-based records search as needed per program requirements, and reference checks. Continued employment is contingent upon annual background screening.
DCCCA is a drug-free and smoke-free workplace.
DCCCA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, gender, disability, genetics, or any other characteristic protected by law. It is the policy of DCCCA to comply with all federal, state, and local laws concerning the employment of women, minorities, individuals with disabilities, and veterans, and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC), in every location in which DCCCA has facilities. This policy applies to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and any other terms, conditions, and privileges of employment.
Possible Opportunities for Promotion and/or Growth:
Research and Evaluation Specialist
Data Collection Manager
Director of Quality
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
Wichita, KS 67207 (Preferred)
Ability to Relocate:
Wichita, KS 67207: Relocate before starting work (Preferred)
Work Location: In person
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Title: IT COPADO Salesforce Robotic Software Tester/QA Analyst (VA759631)
Company: Resource Management Associates, LLC
Location: Richmond, VA
