Overview
Junior QA Analyst Jobs in United States at Its Plein Air Agency LLC
DEPT OF CITYWIDE ADMIN SVCS
Posted On: 03/18/2025
Full-Time
Location
NYC-ALL BOROS
No Exam Required
Department
Human Capital Executive
Salary Range:
$47,415.00 – $47,415.00
Job Description
DCAS’s mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.
Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:
Recruiting, hiring, and training City employees.
Managing 55 public buildings.
Acquiring, selling, and leasing City property.
Purchasing over $1 billion in goods and services for City agencies.
Overseeing the greenest municipal vehicle fleet in the country.
Leading the City’s efforts to reduce carbon emissions from government operations.
When you work at DCAS, you’re not just working for one agency, but in service of them all. It’s an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.
DCAS Human Capital (HC) has a newly created Quality Assurance and Project Management (QAPM) unit, designed to serve as a proactive unit that identifies and addresses opportunities for improvement in HC’s broader work, processes, and programs to ensure efficient and exceptional customer service. QAPM utilizes tools and methodologies to perform its work including SWOT analyses, RACI Charts, and Change Management with an emphasis on project management standards to ensure deadlines are met timely.
DCAS HC seeks to engage one (1) Civil Service Pathways Fellow (CSPF) in the Project Management Track who will serve as a Quality Assurance (QA) Specialist in the QAPM unit. The QA Specialist will perform work related, but not limited, to the following:
Serve as the primary lead for quality assurance and risk management activities with assigned DCAS HC Bureaus
Create and refine process flows, procedures, and policies
Track compliance and maintain consistent product management output overtime, inspecting and refining each step of a process
Design and conduct planning and testing exercises to identify operational gaps and waste
Establish and refine business requirements and processes for efficiency
Communicate department and business expectations clearly with all stakeholders, managing deadlines and expectations
Provide supplementary proofreading and editing services for internal and external communications
Support administrative efforts including copying, scanning, and drafting documents/correspondence that includes reports, templates, presentations, and emails
Provide backup or supplementary support in the absence of another QAPM employee or scale of project
Promote the use of automation where possible
Special projects as assigned
Please go to www.nyc.gov/careers and search for Job ID # 700117.
For current City employees please go to www.nyc.gov/ess and log into Employee Self Service.
NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
NEW YORK CITY PUBLIC SERVICE – 10246
Minimum Qualifications
1. A baccalaureate degree from an accredited CUNY college in a major related to the work in which the fellow will be trained, and perform in the particular position.
Preferred Skills
– Proficiency in the Microsoft Office suite, especially Excel, Word, PowerPoint, OneDrive, Teams, and Outlook – Ability to analyze and manage data using applications like Excel – Ability to follow and create process flows, procedures, and policies – Ability to quickly learn new systems, applications, and tools. – Familiarity with project management principles, techniques, and methods – Familiarity with quality assurance activities – Experience and ability to work independently and collaboratively to ensure priorities meet deadlines – Strong desire to work with diverse groups of people and strong interpersonal skills – Effective communication skills (listening, written, visual, and verbal), including the ability to understand and be understood in English, including proofreading – Ability to handle sensitive situations and maintain a high degree of confidentiality – Strong time management skills – Ability to conceptualize new or complex work, operations, and theories – Strong attention to detail Additional Preferred Skills – Familiarity or experience with Lean, Six Sigma, and/or Lean Six Sigma principles and methodologies, including coursework or certificates – Familiarity with collective impact and change management theories – Experience managing projects from planning to implementation – Experience preparing and managing business requirements documents (BRDs) – Familiarity with cloud-based applications like Miro – Familiarity with Adobe Acrobat
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Shortlist
Job ID
700117
Title code
10246
Civil service title
NEW YORK CITY PUBLIC SERVICE
Title classification
Non-Competitive-5
Business title
CSPF – Quality Assurance Specialist
Posted until
04/16/2025
Experience Level:
Entry-Level
Job level
00
Number of positions
1
Work location
1 Centre St., N.Y.
Category:
Policy, Research & Analysis
CSPF – Quality Assurance Specialist
Title: Junior QA Analyst
Company: Its Plein Air Agency LLC
Location: United States
