Overview
Lead Quality Assurance Analyst – Immediate Need Jobs in Columbus, Ohio Metropolitan Area at PSI (Proteam Solutions)
Title: Lead Quality Assurance Analyst – Immediate Need
Company: PSI (Proteam Solutions)
Location: Columbus, Ohio Metropolitan Area
We have an IMMEDIATE need for a QA test lead for the IVR Refinement project involving Genesys and Nuance systems. This is a CONTRACT opportunity requiring 50% travel to Columbus, OH, and Merrillville, IN (expenses paid).
Candidates MUST be U.S. Citizens or Permanent Residents with the ability to work on a contract and W-2 basis. No C2C.
Job Title: IT Project QA Lead – IVR Project
Location: Remote with up to 50% travel to Merrillville, IN, or Columbus, OH
Industry: Energy & Utilities
Contract Duration: 10 months (through December 2025)
Compensation: $60-$77/hour (W-2 only, No Corp-to-Corp)
About the Role:
Our client in the Energy & Utilities Industry is urgently hiring an IT Project QA Lead for the IVR a critical phase in their IVR Refinement Program. You will play a lead role in testing efforts, working alongside implementation partners in a “two in a box” model to oversee testing strategies and execution.
This is an immediate need, and virtual interviews will begin as early as next week!!
Key Responsibilities:
Serve as the test lead for the IVR Project, managing test planning and execution.
Partner with test lead to ensure comprehensive test coverage.
Drive testing efforts for Nuance and Genesys IVR systems.
Utilize JIRA and Tricentis qTest for test management.
Manage testing within waterfall and agile delivery frameworks.
Qualifications:
7-10 years of QA/testing experience, including 3-5 years leading test teams.
IVR testing experience (Nuance, Genesys) preferred.
Experience working on large transformation programs in a QA role.
Proficiency with JIRA and Tricentis qTest (must-have).
Preferred: Familiarity with test automation and performance testing tools.
Industry Experience: Utilities industry background is highly preferred.
Strong communication, project management, and organizational skills.
Certifications: PMP or relevant testing certifications (nice to have).
Why Apply?
Work on a business-critical IVR transformation project in the Energy & Utilities industry.
Competitive hourly compensation.
Remote flexibility with travel (up to 50% to Merrillville, IN, or Columbus, OH).
Opportunity to collaborate with PWC’s test lead in a leadership role.
Interviews begin next week – Apply Now!
