Overview
Management Associate – Quality Assurance Jobs in Ecorse, MI at United States Steel Corporation
The opportunity:
The Quality Manager will be responsible for providing leadership and technical expertise in the application of quality principles, processes, and tools to improve product and service quality and operational results. The Quality Manager reports to the Operations Manager.
How you will impact WestRock:
Directs the Quality Management System at the Mill
Perform as ISO Management Representative for the Florence Mill as an ISO certified mill
Provide training and coaching of WestRock Quality System principles and practices
Ensure that systems are in place to meet customer expectations
Implement quality systems –Policies, Procedures
Build synergies with customers
Customer Service: QIRs/ACRs, contacting customers, studying trends, etc.
Supervision of the Paper and Environmental labs and department personnel responsibilities
Provide mill with tools to monitor their operation and maintain quality data, for individual customers
Facilitate and drive improvement projects targeting improving customer satisfaction
Advise appropriate managers of specific quality issues or trends
Compliance/Audit – provide validation that best practices are being followed as being followed as prescribed
Oversight for the areas specific to document management, calibration, internal assessment, management review, and employee training as it relates to the Quality Management System
What you need to succeed:
3 + years of Quality Management Systems experience in corrugated, folding carton, food & beverage, or general manufacturing industry
Bachelor’s Degree preferred
Six Sigma Green Belt or Black Belt Certification preferred
ISO certification preferred
Competent with Microsoft Office and Statistical Software
Capable of representing WestRock to our customers
Capable of traveling 30% or more of time
Competencies:
Safety – Exhibits strong competencies in Safety Mindset and has a thorough understanding of safety policies and procedures.
Ability to Execute – Targets and achieves results, sets, and accomplishes challenging goals, prioritizes, and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles, accepts accountability, sets standards and responsibilities.
Champion of & Adaptor to Change – Drives for continuous improvement while managing expectations and results. Able to quickly adapt to changing circumstances and accelerates the change within themselves, their work group, or the organization; challenges the status quo and creatively identifies opportunities for improvement. Demonstrates a constant commitment to do things better.
Customer Focused – Understands and works to meet customer requirements. Listens to and responds to customer’s needs; builds relationships with and gains trust of customer by always meeting commitments.
Decision Making/Judgment – Recognizes problems and responds by systematically gathering information and weighing options. Able to sort through complex issues, seeks input from others and addresses root cause of issues. Makes timely and accurate decisions. Uses consensus when possible and clearly communicates decisions to others.
Initiative – Tackles problems and takes independent action. Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and demonstrates a bias for action without being prompted.
Problem Solving/Analysis – Breaks down problems into smaller components, understands underlying issues. Can simplify and process complex issues and information, understands the difference between critical details and unimportant facts, can analyze data/information and draw accurate conclusions.
Influence & Persuasion – Able to exhibit a ‘can-do’ approach and inspire associates to excel, uses competition to encourage others, develops performance standards and confronts negative attitudes. Develops a team spirit and uses tact when expressing ideas or opinions. Presents new ideas to authority figures and adapts presentations to suit a particular audience. Responds to objections successfully.
Quality – Attentive to detail and accuracy; is committed to excellence. Continuously looks for improvements, seeks opportunities to increase effectiveness and efficiency.
Integrity – Able to be tactful, maintain confidences, and foster an ethical work environment. Prevents inappropriate behavior by coworkers, give proper credit to others and handles all situations honestly.
Communication – Able to clearly present information through spoken or written word; read and interpret complex information; talks with employees, customers, and supplies, and has strong listening skills.
What we offer:
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work
Smurfit Westrock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.
Title: Management Associate – Quality Assurance
Company: United States Steel Corporation
Location: Ecorse, MI
