Overview
Mechanical Inspector Jobs in Titusville, FL at Knight Enterprises, LLC
ABOUT FREEDOM HEALTH SYSTEMS, INC.:
Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practices—empowering them to deliver high-quality, person-centered care to their communities.
While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting.
At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care.
DISCLOSURES:
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.
COMPANY WEBSITE: https://freedomhs.org
COMPANY PHONE NUMBER: 667-239-9572
HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10
HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: [email protected]
POSITION TITLE: Quality Assurance Department Manager
ALTERNATE TITLE(S):
COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract)
DIVISION: Accounting & Finance
DEPARTMENT: Medical Records Quality Assurance
UNIT: n/a
BENEFITS PACKAGE: Ineligible
WORK SCHEDULE: Monday – Friday, 8:00 AM – 5:00 PM
ACCOUNTABLE TO: Controller or Chief Financial Officer (CFO, in absence of Controller)
ACCOUNTABLE FOR: All staff responsible for reviewing documentation of services for compliance with internal medical record checklists and overseeing medical records request processing
CLASSIFICATION: W8BEN; hourly contractual
COMPENSATION RANGE: $8.50 USD per hour
ANTICIPATED TRAVEL: none
SUMMARY OF POSITION RESPONSIBILITIES:
The Quality Assurance Department Manager is responsible for overseeing all service record quality assurance and compliance activities for the programs Freedom Health Systems contractually supports. The QA Manager ensures all services meet regulatory and contractual obligations, including those outlined by COMAR, CARF, OHCQ, MDH, and managed care organizations by applying checklist guidelines to each note entered by rendering providers.
This role manages the quality monitoring process, leads internal audits, oversees documentation standards, and works in collaboration with program leadership to implement quality improvement strategies and correct deficiencies. The QA Manager is also responsible for ensuring that documentation of services entered by service providers aligns with the company’s required medical record checklists. In addition, the role oversees the process for handling medical records requests in accordance with privacy regulations and organizational policy.
SCHEDULED DUTIES AND RESPONSIBILITIES:
Supervise daily QA operations and staff including auditors, file reviewers, and compliance specialists
Monitor program compliance with COMAR, CARF, CSA, OHCQ, HIPAA, and other applicable standards
Oversee documentation review to ensure that records entered by service providers meet organizational checklist requirements
Maintain audit schedules, workflows, and documentation templates across programs
Conduct internal audits of clinical, administrative, and billing records to assess compliance
Develop and distribute monthly QA reports and dashboards for executive review
Maintain regulatory readiness through ongoing mock audits and staff education
Collaborate with program managers and clinical directors to review findings and implement corrective action plans (CAPs)
Manage incident reporting workflows and documentation
Coordinate and support external audits, surveys, and licensing visits
Update policies and procedures in collaboration with leadership and regulatory updates
Ensure orientation and re-orientation of staff on QA policies, documentation standards, and reporting responsibilities
Provide coaching, support, and education to departments around best practices and documentation expectations
Ensure confidentiality, security, and auditability of all QA documentation
Oversee intake and fulfillment of internal and external medical records requests, ensuring compliance with HIPAA and legal timelines
UNSCHEDULED DUTIES AND RESPONSIBILITIES:
Serve as point of contact for payables escalations and internal/external stakeholder inquiries
Take initiative to identify areas for process improvement and cost savings
Assist with special projects, vendor transitions, and system implementations as assigned
Participate in interdepartmental workgroups focused on performance improvement or new service lines
Assist your supervisor with any work-related tasks as requested, taking initiative where possible
Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures
Co-facilitate orientation of new hires related to documentation, payables procedures, and compliance requirements
Support the maintenance of a safe work environment by participating in drills and safety trainings as requested
Maintain confidentiality of all records, especially those relating to client treatment or financial information
Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor
Support credentialing and licensure renewals by compiling and submitting QA documentation
Respond to compliance inquiries from staff or leadership
Participate in emergency response and risk mitigation planning
Represent the QA department at leadership meetings, cross-functional committees, and community forums as assigned
Coordinate ongoing quality improvement initiatives aligned with strategic goals and funding requirements
PHYSICAL DEMANDS:
Prolonged periods sitting at a desk and working on a computer
Occasional lifting up to 25 pounds
Frequent meetings via video or phone; occasional in-person site visits
WORKING CONDITIONS:
On-site only
Office-based, with travel between program sites as needed
COMPETENCIES AND SKILLS:
Comprehensive knowledge of QA/QI systems, audits, and performance improvement planning
Familiarity with Maryland healthcare regulations and behavioral health standards
Proficiency with EHR systems, Excel, and quality tracking tools
Excellent analytical, communication, and organizational skills
Ability to interpret regulations and translate them into clear workflows and documentation
Strong leadership, training, and problem-solving abilities
LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:
Bachelor’s degree in Healthcare Administration, Public Health, Social Work, Nursing, or related field (required); Master’s preferred
Minimum 3–5 years of experience in healthcare quality assurance or compliance
At least 1–2 years of supervisory or management experience
Knowledge of COMAR, CARF, HIPAA, Medicaid, and managed care standards
Experience in behavioral health or human services preferred
Ability to pass background and reference checks
Certified Professional Medical Auditor (CPMA)® certification
Title: Mechanical Inspector
Company: Knight Enterprises, LLC
Location: Titusville, FL
