Overview
Office Call Quality Analyst Coaching Jobs in Henderson, USA at OnPoint CX Solutions LLC
Position: In-Office Call Quality Analyst — Growth & Coaching
OnPoint CX Solutions LLC is seeking a Quality Assurance Call Monitor in Henderson, NV to enhance customer experience by reviewing agent calls and ensuring compliance with quality standards.
This full-time role requires strong listening skills, attention to detail, and the ability to work in a fast-paced environment. You will monitor calls and prepare reports while collaborating closely with supervisors to improve agent performance. Opportunities for growth and performance bonuses are available.
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Title: Office Call Quality Analyst Coaching
Company: OnPoint CX Solutions LLC
Location: Henderson, USA
Category:
