Overview
Operations Associate Jobs in Bengaluru, Karnataka, India at Unacademy
Title: Operations Associate
Company: Unacademy
Location: Bengaluru, Karnataka, India
Operations Associate
Location: Unacademy Head Office, Bangalore
About the Role:
We are looking for a detail-oriented and proactive employee to assist with NPS Calling and Audio/Video Auditing at Unacademy’s Head Office in Bangalore. This role is ideal for someone with strong communication skills, attention to detail, and an analytical mindset.
Key Responsibilities:
NPS Calling:
Conduct Net Promoter Score (NPS) calls to gather feedback from users.
Document responses accurately and analyze feedback trends.
Maintain professionalism and ensure a positive interaction with customers.
Audio & Video Auditing:
Review and assess audio and video content for quality and compliance.
Identify and report inconsistencies or issues in content.
Work closely with relevant teams to improve content standards.
Who Can Apply?
✅ Strong communication and interpersonal skills.
✅ Attention to detail and ability to follow structured processes.
✅ Comfortable making calls and interacting with customers.
✅ Basic understanding of audio/video quality assessment is a plus.
✅ Available to work from Unacademy’s Bangalore office.
