Overview
Process Quality Assurance Jobs in Ho Chi Minh City Metropolitan Area at Globee Software & E-Commerce
Title: Process Quality Assurance
Company: Globee Software & E-Commerce
Location: Ho Chi Minh City Metropolitan Area
1. Position: Process Quality Assurance (PQA)
2. Working Time & Location:
• Location: No. 3, 3/2 Street, Ward 10, District 10, Ho Chi Minh City, Vietnam
• Working hours: Mon–Fri, 8:00 AM–5:00 PM
3. Role Overview:
Support quality assurance activities by executing audit checklists, ensuring Jira ticket compliance, logging non-conformities (NC), and preparing QA reports in accordance with company processes and ISO 27001 requirements.
4. Key Responsibilities:
• Review and understand project documents and related materials
• Conduct daily audits based on established checklists
• Perform ticket audits in compliance with Jira Guideline 2.0
• Log Non-Conformities (NC) at Minor to Medium levels
• Design and develop basic process documentation
• Audit Jira tickets in accordance with Jira Guideline 2.0
• Report simple issues and findings to Senior QA for review and guidance
• Execute and audit compliance activities in alignment with ISO 27001 standards
• Collect data and calculate basic KPIs
• Perform basic KPI data analysis
• Identify abnormalities and inconsistencies in KPI metrics
• Possess basic English reading comprehension skills
5. Qualifications
• Bachelor's degree in IT, Computer Science, Software Engineering, or a related field.
• At least 3 years of experience in Process QA
• Industry Knowledge
– Basic understanding of web applications, mobile applications, servers, and browsers
– Fundamental knowledge of company platforms and internal workflows
• Job-Related Knowledge
– Basic understanding of the Software Development Life Cycle (SDLC), including Waterfall, Agile, Scrum, and Kanban
– Understanding of departmental processes (Development, QA, Project Management, Business Analysis)
– Basic knowledge of ISO 27001 requirements
– Understanding of company Standard Operating Procedures (SOPs)
– Basic knowledge of time management principles
• Learning & Development Capability
– Ability to proactively acquire and enhance professional knowledge based on job requirements
6. Benefits
• Competitive salary (negotiable)
• Year-end bonus
• Internal recognition and reward programs
• 12 days of annual leave
• Allowances for parking
• Annual company trip and regular team-building activities
• Monthly company parties and Happy Hour
• Annual health check-up
