Overview
Process Technician – Quality Assurance Floor Support (Day Shift) Jobs in Durham, NC at Lilly
Description:
POSITION SUMMARY
At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going.
The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community-Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.
As the Administrative Assistant, Quality Assurance & Compliance, you will provide key support in ensuring our Programs are fully compliant with OMH and other mandated requirements.
Please Note: This position is fully remote and part-time up to 20 hours per week. (Some flexibility with days).
Pay: $21.63 per hour
Requirements:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Running monthly reports including housing progress note reports, service plan reports, clubhouses progress note reports, service plan goal reports
Complete Quarterly Electronic File Reviews
Complete Residence Swap Reports
Ensure Housing Face Sheets are updated
Assist Director with developing new reporting methods
Communicate regularly with Director of QA and Compliance regarding important updates
Support Director with special projects as needed
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Detail-oriented and strong written, oral and communication skills
Ability to work independently and prioritize deadlines appropriately
Fluency with MS Office, particularly Excel
General knowledge of compliance regulations for NYS OMH
Ability to obtain updates on policies/procedures that impact related programs
REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS
Undergraduate degree in related field required
At least 2 years of work experience in mental health programs and/or NYC housing programs
Knowledge of AWARDS database highly preferred
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty and meet all physical requirements satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Title: Process Technician – Quality Assurance Floor Support (Day Shift)
Company: Lilly
Location: Durham, NC
