Overview
QA Engineer Jobs in Georgia at Fullsteam
STRS Ohio, STRS
STRS Ohio is seeking a Quality Coordinator to join the Member Benefits/ Benefit Administrative Services team.
Established in 1920 and serving Ohio’s educators, STRS Ohio is one of the nation’s largest retirement systems, serving over 500,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.9 billion as of June 30, 2024, in assets and paying more than $7 billion in benefits annually.
STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.
Compensation:
$66,240 – $79,488
Work Schedule:
8:00am-5:00pm Monday through Friday (Onsite)
General Summary:
Under the direction of the assistant director, Benefit Administrative Services, develop and test workflows and monitor quality assurance for all facets of document management and imaging. Manage member records and assist in administering retention schedules and other projects, as required.
Summary of Responsibilities:
Lead the quality assurance effort for all facets of imaged documents including preparation, slip-sheeting, indexing and image correction.
Develop, maintain, and report quality assurance statistics.
Serve as a point of contact for all document-related issues; provide consistent naming conventions.
Manage, develop, and test document names for the workflow system in conjunction with the manager, Records Management, ITS and key users. Ensure consistency as additional workflows and document names are added to the workflow system.
Act as liaison to indexers and key users and maintain the integrity of member records. Coordinate with indexers and team superusers to maintain accurate and timely indexing reference manuals. Coach associates on index and fix errors.
The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision.
Summary of Qualifications:
Bachelor’s degree in business or related field required.
Five or more years of STRS Ohio experience or quality control experience, course work or certification preferred.
Ability to develop and maintain statistical information related to quality assurance and records management and the ability to apply statistical information to forecast potential issues and needs.
Proficient understanding of and ability to explain Member Benefits processes related to document management and related pension administration and scanning software.
Excellent mathematical, analytical and computer navigation skills required.
Equal Employment Opportunity Employer Statement
State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.
ADA Statement
STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
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Title: QA Engineer
Company: Fullsteam
Location: Georgia
