Overview
QA Inspector Jobs in San Diego, CA at Software Technology Inc
Administrator, Quality and Packaging
We are searching for an experienced Administrator, Quality and Packaging at our Riverside PDC facility.
Hyundai MOBIS Parts America
We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality. Ready for the challenge?
Who We Are
Tomorrow’s most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis – which are installed on new vehicles in the United States and Canada.
Description
The purpose of this position is to facilitate adherence to quality processes throughout the PDC under the direction of MPA SCM Quality, Packaging, SC Strategy and matrix management support from the local PDC Manager. This will aid the continuous improvement of quality of services and product packaging to reduce/eliminate quality incidents at the PDC. This will support improvement of productivity, accuracy and improve both internal and external customer satisfaction.
Key Responsibilities
Initiate claims process and coordinate with the Manager Outbound Quality/Packaging, Sr. Packaging Engineer and local PDC management.
Dealer Damage, Shortage & Wrong Part/Other Claims processing, review and investigate, contact dealers to validate & collect information, confirm claim validity with due diligence checklist, make final disposition on claim, and assign claim liability. (25%).
Conduct weekly DDS damage parts inspections and distribution documentation (10%).
Various outbound quality audits to include, adherence to parts overpack SOPs, outbound load conditions, coordinate processors quality performance, PDA 307, and dealer order audits (15%).
Participate in weekly network wide part compliance specialists meetings to review KPIs and discuss countermeasures for outbound quality improvement (5%).
Participate in root cause, corrective action, preventative action plan development/countermeasures, and maintain PDC Dealer Claims Reduction TFT Smartsheet (10%).
Attend weekly DDS Carrier performance meetings to review carrier claim performance, high claim routes and dealers and discuss carrier countermeasures for improvement (5%).
Evaluate packaging of parts as supplied by the vendors, partner with HQ packaging engineer to recommend supplier packaging improvements (10%).
Partner with HQ packaging engineer to improve PDC overpacks for supplier parts with insufficient packaging (10%).
Address Parts Help Desk dealer portal incidents as necessary (10%).
Key Responsibilities
Monitor Master Daily Dealer Claim’s summary report to ensure PDC is meeting targets for claims.
Ensure timeliness of dealer claims resolution.
Resolve/identify quality issues, coordinate corrective actions with the other PDCs and the appropriate Headquarters personnel.
Investigate packaging failures and recommend appropriate changes in PDC overpack methods. Work with vendors and HQ packaging engineer.
Assist Parts Help Desk and Quality Parts Technical to resolve dealer parts inspection/overpack requests.
Prepare reports on audit activity, vendor packaging compliance, etc. as directed by MPA SCM Quality, Packaging, SC Strategy.
All other duties as assigned by management.
Work Schedule & Travel Requirements
8:00 am – 5:00 pm, some weekends may be required.
Required Qualifications
Education Requirements
High school diploma is preferred but not required.
Experience Requirements
4-6 years of years of operations – Warehousing/Distribution – Operations-Distribution General
Basic background in customer service, freight handling procedures, shipping, packaging requirements, and other basic quality management skills.
Skills
Basic computer skills including e-mail, word processing, excel spreadsheets, graphics.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Employment Type – Non-Exempt
Compensation – Hourly Wage , $47,564.97 – 67,304.44
Hyundai Mobis Parts America – Benefits
We offer a competitive benefits package for full-time employees which include:
Medical, Dental, and Vision
401K with employer matching
Tuition Reimbursement
Paid Vacation, Paid Sick Days and Paid Holidays
Mapped career plans; we believe in developing and promoting our talent!
Company Discounts & more!
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Job Type: Full-time
Pay: $21.90 – $32.35 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to Relocate:
Fountain Valley, CA 92708: Relocate before starting work (Required)
Work Location: Hybrid remote in Fountain Valley, CA 92708
Title: QA Inspector
Company: Software Technology Inc
Location: San Diego, CA
