Overview
QA Inspector Jobs in Long Beach, CA at PCX Aerosystems, LLC
Quality Assurance Coordinator Adult Residential Services
About the Role: The Quality Assurance (QA) Coordinator plays a pivotal role in upholding and advancing the quality of Amegos programs and services. This position works collaboratively with teams across the organization to evaluate program performance, address quality concerns, and implement solutions that drive continuous improvement. Reporting directly to the Director of QA and indirectly to the Vice President of QA, the QA Coordinator is an integral member of the Quality Assurance Team, helping Amego maintain compliance, optimize processes, and enhance the delivery of services.
Key Responsibilities:
Develop and implement systems to evaluate and monitor quality across programs.
Plan, conduct, and document audits and program reviews to ensure readiness for regulatory evaluations.
Document, track, and support the completion of action plans aimed at addressing identified areas for improvement.
Ensure policies and procedures align with regulations and remain effective.
Coordinate and facilitate Human Rights Committee meetings to achieve objectives.
Review and analyze incident reports to identify trends and recommend improvements.
Investigate complaints of human rights violations and gather supporting documentation for corrective actions.
Build and maintain positive relationships across departments to foster a culture of quality and accountability.
What Were Looking For: The ideal candidate has a solid background in residential services or a comparable setting, coupled with a strong analytical mindset and meticulous attention to detail. They thrive in a decentralized environment, demonstrating exceptional written and verbal communication skills. This individual is a natural problem-solver who enjoys collaborating with colleagues across all levels of the organization, offering support, and contributing to a cohesive and collaborative work environment. This role involves frequent travel to various program sites, offering the opportunity to build relationships with diverse teams, gain firsthand insights into operations, and make a tangible impact on the quality of services delivered.
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A minimum of five years of experience in human services, with management experience preferred.
Strong analytical and organizational skills, with the ability to manage complex systems and processes.
Excellent written and verbal communication abilities.
Title: QA Inspector
Company: PCX Aerosystems, LLC
Location: Long Beach, CA
