Overview
QA (Manual Device Tester) Jobs in Vancouver, British Columbia, Canada at W3Global
Title: QA (Manual Device Tester)
Company: W3Global
Location: Vancouver, British Columbia, Canada
Responsibilities
- Work with hardware and software teams to create test plans and test cases
- Work indoor/outdoor 3-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role)
- Lift 25lbs when needed
- May need to shift working hours or dates depending on the project needs.
- Running test cases on devices – such as executing use case scenario-based testing.
- Write, read, run, and enhance test scripts in collaboration with Software teams
- Execute test cases in the field and interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
- Find, isolate, document, regress, and track bugs through resolution
- Support projects including setup and verification of all system components, trouble-shooting during set-up and live sessions, and ensure integrity and upload, metrics reporting tasks and processes, and document best practices
- Provide technical support to the field operation or trials team.
- Apply knowledge of wireless and networking technologies, mobile devices, and quality assurance practices to ensure that connected devices meet all target requirements
- Gaining knowledge of the features and detailed functional requirements of the work well enough to execute your assigned tests
Basic Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
- 2+ years of software QA testing experience with writing the test plans, use cases, and issue reports
- Experience testing in a Consumer Electronics lab or field environment
- Experience working on consumer hardware/software product
Preferred Qualifications
- Excellent and proven Troubleshooting skills
- Experience working with Software teams for setting up, testing, and troubleshooting prototype devices
- Experience configuring, deploying, and testing software updates including ability to identify issues and escalate to development as appropriate
- Experience in running user trials, beta, field testing or collecting customer feedback.
- Familiar with Jenkins build Environment
- Familiarity with Wi-Fi, Bluetooth, and networking
- Hands-on experience in testing iOS/Android-based devices
- Proven track record of using to analyze issues, make decisions, and generate various solutions
- Excellent communication and interpersonal skills
Exceptional attention to detail, ability to follow through, and strong organizational skills
