Overview
QA Resource – MS Dynamics CRM (Banking) Jobs in Riyadh, Riyadh, Saudi Arabia at TAWANTECH
Title: QA Resource – MS Dynamics CRM (Banking)
Company: TAWANTECH
Location: Riyadh, Riyadh, Saudi Arabia
Test Planning & Strategy:
Develop and execute comprehensive test plans, test cases, and test scripts based on functional and technical specifications, user stories, and business requirements
Define test data requirements and create/maintain test data sets
Contribute to the development and implementation of QA best practices and standards
Estimate testing effort and timelines
Test Execution & Reporting:
Perform functional, integration, regression, performance, and security testing of MS Dynamics CRM applications
Execute manual and automated test scripts, documenting test results and defects in a clear and concise manner
Identify, analyze, and report defects using defect tracking tools (e.g., Azure DevOps, Jira)
Track and manage defect resolution, ensuring timely closure of issues
Generate test reports and provide regular updates on testing progress
Collaboration & Communication:
Collaborate with developers, business analysts, and other stakeholders to understand requirements and ensure test coverage
Participate in requirements review and design review meetings
Communicate effectively with team members and stakeholders regarding testing activities and results
Provide feedback on system usability and performance
Domain Knowledge & Compliance:
Gain and maintain a strong understanding of banking industry regulations and compliance requirements related to CRM systems (e.g., KYC, AML)
Ensure that testing activities comply with relevant regulatory standards
Understand and test banking-related CRM workflows and business processes
Test customization done to MS Dynamics CRM specific to banking
Automation (Preferred):
Develop and maintain automated test scripts using tools like Selenium, EasyRepro, or similar
Contribute to the development and implementation of automated testing frameworks
Integrate automated tests into the CI/CD pipeline
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field
Minimum 3 – 5 years of experience in QA testing, with a focus on MS Dynamics CRM
Proven experience in testing CRM applications within the banking or financial services industry
Strong understanding of CRM functionalities, including sales, marketing, and customer service modules
Experience with test management tools (e.g., Azure DevOps, Jira, TestRail)
Familiarity with defect tracking and reporting processes
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Knowledge of software development life cycle (SDLC) methodologies (e.g., Agile, Waterfall)
Knowledge of SQL and database testing
Understanding of Web services and API testing
