Overview
QC Staff Jobs in Ho Chi Minh City, Vietnam at Marou – Faiseurs de Chocolat
Title: QC Staff
Company: Marou – Faiseurs de Chocolat
Location: Ho Chi Minh City, Vietnam
About Marou
Marou Faiseurs de Chocolat is one of the first Bean-to-Bar chocolate makers in Asia. Since 2011, we have been committed to “Tasting Good and Doing Good.” Marou is the dream child of two French founders who made Vietnam their home, creating the purest “terroir” dark chocolate from 100% locally sourced ingredients in Southern Vietnam. With the traditional know-how of French chocolate makers, our vision is to become the #1 vertically integrated chocolate maker and retailer in Asia and the Pride of Vietnam, offering exceptional chocolate experiences.
Role Purpose
QA/QC staff will oversee all quality assurance activities at our factory, playing a key role in ensuring that all products meet Marou’s high standards for safety, consistency, and excellence. In this role, you will manage all QC activities in factory, implement and enhance quality systems, work closely with production & NPD Team and training to ensure compliance with both internal standards and external regulations.
KEY RESPONSIBILITIES
Operation Process Quality Control
- Inspecting and monitoring the quality of input materials, packaging, semi-finished products and FGs. Ensure compliance with customer requirements, QMS standards, regulations and laws.
- Checking personal hygiene, cleaning and sanitation following FSSC22000, HACCP and pre-requisite procedures to ensure compliance with GMP, hygiene & food safety standards
- Coordinate with cross function to handle non-conformities through conducting investigations, corrective action and preventive action, reporting results and verifying effectiveness.
- Traceability of sub-records for traceability and handling of customer complaints.
- Sampling for products and swab test following the sampling plan
- Conduct Quality & Food safety training such as GMP, HACCP awareness, Food safety for the production team.
- Check, monitor, and record quality documents (hard copy or ERP system) following product characteristics and process parameters standards.
- Flexible moving to external warehouse, inspect incoming quality of cocoa beans, and packaging, inspect storage conditions of external and raise NCs.
- Sensory evaluation for WIP and finished products.
Quality Foods Safety Management System
- Coordinate with related Dept. (Purchasing WH, Sales & Marketing, Production, Maint., …) to create procedures related to the quality system.
- Prepare packaging instructions, production processes, and process control.
REQUIREMENTS
- Bachelor's degree in Food Technology, Biotechnology, Chemistry, or a related field.
- At least 1 year of experience in the food industry.
- Good communication and interpersonal skills.
- Ability to work independently and perform well under pressure.
- Self-motivated with a results-driven mindset.
- Hardworking, detail-oriented, and careful.
Working location: Binh Chieu Industrial Park, Thu Duc City, HCMC.