Overview

QFS Supervisor Jobs in Biên Hòa, Dong Nai, Vietnam at ofi Vietnam

Title: QFS Supervisor

Company: ofi Vietnam

Location: Biên Hòa, Dong Nai, Vietnam

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream. Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real.

Nuts

Need a reliable supply of nuts? We’re one of the world’s leading suppliers with integrated supply chains across six continents. You’ll find us in all main origins for cashews, hazelnuts and almonds––from USA, Africa and the Middle East to Asia and Australia. With more than 30 years’ heritage and well-established, best-in-class supply chains, we strive to provide the quality, quantity, and consistency you need. We also deliver customizable nut-based innovation to help solve your challenges. Perfectly roasted almonds. Creamy cashew butter. Vibrant customized pistachio pieces. You name it, delivered to spec: to bring your applications to life. From nut butters and pastes to oils and flours, the possibilities are endless.

Position Summary

QFS Supervisor is a key role in our Factory. As a member of the QFS Department, you ensure the successful implementation and maintenance of the quality control in operation.

Specific Functions, Additional duties will include but not be limited to the following:

Making sure that raw materials meet a set of standards, including sampling and inspection raw material incoming and shipments of inventory, report any variation to business function and training team members to improve performance and quality control.

1. Quality control for raw material, WIP and inventory stock during production process, stock or in other WHs.

2. Report to QFS Assistant Manager of any abnormalities arisen during the inspection and improvement actions

3. Maintain and build up record inspection results in system databases, digital files and/or on paper according to established protocols.

4. Actively manage and support any day-to-day non-Conforming products via the Hold and Release process.

5. Participate, conduct, and coach teams through internal investigations and root cause analyses, as per the internal NCR and CAPA procedures for any quality compliance incidents including consumer & customer complaints, out of specification results, internal audits and factory/GMP issues.

6. Create, support and/or approve the maintenance of SOP’s, work instructions & methodologies linked to any quality criteria and specifications.

7. Raise GMP standards and ensure compliance with the relevant GMP requirements through daily coaching of operational teams, GMP Audits and Internal Audits.

8. Participate in any projects to ensure quality and testing requirements are captured and incorporated where appropriate. 

9. Influence and partner with cross functional peers, effectively communicating how Food Safety supports our company values

10. Implement a Food Safety culture and continuous improvement across the organization

11. Internal Audit and review plant Quality records to ensure compliance and provide coaching to colleagues completing & archiving records.

12. Act as a member of the Section team taking ownership for QFS elements where required. Provide the link between the Section team and the Quality function, understanding and aligning the agenda and balancing priorities.

13. Support Quality training, education, and coaching about the quality product, process control, Food safety & QMS implementation.

14. Perform other duties as assigned

Key measures

1. Knowledge and experience about quality control 

2. Root cause and implementation of preventive action.

3. Robust quality system implementation and maintenance.

4. Have CI (continuous improvement) mindset

5. Quality continuous improvement projects implemented.

Education: Bachelor’s degree in major of Food science or technology, biology & microbiology, or chemical technology

Experience: Minimum 2 years of working experience in QA/QC or Production position and minimum 1 year in same relevant role.

Key Behavioral/ Leadership Competencies

Critical thinking

Problem solving & drive the result

Adaptability & working in high pressure environment

Key Soft Skills 

Organization skills that allow for working on multiple activities concurrently

Self-motivation, enthusiastic and quick to learn

Management Team member

Key Technical Competencies 

Experience of Food Safety and Quality within a manufacturing environment

Ability/experience about quality products (Tree nuts as plus)

Meticulous attention to detail and an ability to follow verbal and written instructions

Other Priority Competencies/Skills 

English skill: Basic listening & speaking 

Computer literacy in standard MS office applications

Presentation skills

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