Overview
Quality Administrator Jobs in Melbourne, Victoria, Australia at Melba Support Services
Title: Quality Administrator
Company: Melba Support Services
Location: Melbourne, Victoria, Australia
Permanent Full-Time | 6 month fixed term
$73,000 + Super + Salary package
Melba Support Services is seeking a dedicated Quality Administrator to join our Quality Governance team. In this pivotal role, you’ll support the ongoing maintenance and compliance of Melba’s Quality System, ensuring we meet the NDIS Quality and Safeguards Framework and Victorian legislative requirements.
What You’ll Do
Quality System Support:
Maintain and update Melba’s Quality System, including policies, procedures, forms, and registers
Ensure documents are reviewed and updated in a timely manner to meet compliance standards
Support staff with the access and use of the Melba Operating System
Assist in the development and distribution of quality practices and procedures across Melba
Audits & Compliance
:
Assist with internal audits, ensuring SCIFs are received, recorded, and filed as part of continuous improvement
Monitor operational practices and track compliance with internal policies and external legislative requirements
Support the maintenance of data systems to track compliance related to audits, incident reports, and more
General Administration
:
Assist with the development of compliance data systems and maintain accurate records
Provide IT support to the Quality and Compliance team as needed
Contribute to a positive workplace culture, ensuring a commitment to human rights, safety, and service excellence
About You
Experience
:
Previous experience in quality management, administration, or compliance
Understanding of NDIS Quality and Safeguards Framework and Human Services Standards (State and National)
Strong organisational skills with the ability to manage multiple tasks and deadlines
Skills
:
Excellent written and verbal communication skills, including the ability to prepare and present reports
Proficiency in Microsoft Office Suite and other administrative tools
Strong attention to detail and an understanding of compliance requirements
Requirements
: A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).
Why Join Melba?
We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us!
Join a supportive and collaborative culture where your contributions make a real impact
Access to Not-for-Profit Salary Packaging.
Flexible work arrangements, with the ability to work from home or the office, Lilydale / Cheltenham
Ready to Make a Difference?
If you’re looking for an opportunity to contribute to a supportive, values-driven organization, apply today and help us deliver the best possible outcomes for the people we support at Melba!
We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion. First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.
As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.
