Overview
Quality Analyst Jobs in Philadelphia, PA at IntePros
Title: Quality Analyst
Company: IntePros
Location: Philadelphia, PA
IntePros is currently looking for a Quality Analyst to join one of our growing Medical Device/Manufacturing clients in Philadelphia, PA. The Quality Analyst has the primary function of conducting customer complaint investigations. The individual also performs support functions related to maintaining the overall Quality Management System.
Quality Analyst Responsibilities
Receive communications from customers related to complaints
Log complaints into the QMS system
Conduct investigations utilizing root cause analysis tools and work with other functional areas to identify the cause and appropriate corrective and preventive actions
Draft and peer review customer complaint investigations
Communicate directly with clients in resolution of customer complaints
Compile metrics for the functional area
Assist with compiling information for regulatory filings
Responsibility will include some facets of maintaining and improving the overall Quality Management Systems (i.e. internal audits, CAPA effectiveness, change control)
Quality Analyst Qualifications
High school education or at least five (5) years of pharmaceutical or pharmaceutical packaging experience. A college degree with a concentration in a scientific discipline is preferred.
Possesses excellent organizational, time management and multi-tasking skills in order to meet commitments and deadlines.
The candidate must be able to demonstrate basic proficiency with personal computers, business software (e.g., MS Office) and technical software (e.g., TrackWise). Ability to create, use and interpret scientific tables, charts, and graphs.
Prior experience in technical writing and utilizing root cause analysis tools is preferred.
Any Lean Six Sigma or process improvement training is a plus
