Overview
Quality Analyst – Customer Support Jobs in Euclid, OH at Eaton
Job Summary
We are looking for a reliable Manager of Quality Assurance to ensure that all external and internal requirements are met before our product reaches our customers. You will be responsible for inspecting procedures and outputs and identifying mistakes or non-conformity issues. An excellent Quality Assurance Manager has eyes like a hawk and solid experience in quality control. The ideal candidate is a reliable and competent professional whose approval will be necessary for the continuation of a business life cycle. The goal is to assure the high quality of our operations and services aiming to the long-term success of our business.
Responsibilities
Drive production, efficiency and cost savings projects
Monitor staffing levels and adjusting levels of staff at different levels of production
Devise procedures to inspect and report quality issues
Monitor all operations that affect quality
Supervise and guide inspectors, technicians, and other staff
Assure the reliability and consistency of production by checking processes and final output
Appraise customers’ requirements and make sure they are satisfied
Report all malfunctions to production executives to ensure immediate action
Facilitate proactive solutions by collecting and analyzing quality data
Review current standards and policies
Keep records of quality reports, statistical reviews, and relevant documentation
Ensure all legal standards are met
Communicate with external quality assurance officers during on-site inspections
Skills
Experience in or knowledge of working with Plastic Injection Molding processes, production, and administration
Knowledge of the federal regulations related to the public health impact of goods in the United States as established by the FDA (Food & Drug Administration).
Knowledge of quality management system standards established by ISO (International Organization for Standardization)
Proven experience as a quality assurance manager or relevant role
Thorough knowledge of methodologies of quality assurance and standards
Excellent numerical skills and understanding of data analysis/statistical methods
Good knowledge of MS Office and databases
Outstanding communication skills
Great attention to detail and a result driven approach
Excellent organizational and leadership abilities
Reliable and Trustworthy
BS/BA in business administration or relevant field
We invite qualified candidates who are passionate about maintaining high-quality standards to apply for this exciting opportunity as a Quality Assurance Manager.
Job Type: Full-time
Pay: $86,996.00 – $92,383.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Mahtomedi, MN 55115 (Required)
Ability to Relocate:
Mahtomedi, MN 55115: Relocate before starting work (Required)
Work Location: In person
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Title: Quality Analyst – Customer Support
Company: Eaton
Location: Euclid, OH
