Overview
Quality and Continuous Improvement Manager Jobs in Crawley, England, United Kingdom at Vision Survey Ltd
Title: Quality and Continuous Improvement Manager
Company: Vision Survey Ltd
Location: Crawley, England, United Kingdom
Vision Survey is looking for a dedicated Quality and Continuous Improvement Manager to enhance our commitment to excellence and help us achieve the highest standards in surveying and engineering services. In this role, you will lead our quality assurance initiatives and promote a culture of continuous improvement throughout the organization.
As a pivotal member of our management team, you will be responsible for developing, implementing, and monitoring quality management systems and processes that align with industry standards and best practices. Your expertise will ensure that our operations consistently meet client expectations and regulatory requirements while fostering an atmosphere of continuous learning and development.
Key Responsibilities:
Develop and maintain the quality management system (QMS) to enhance overall service delivery and efficiency
Assess and analyse existing business processes to identify opportunities for improvement
Develop and implement strategies aimed at optimizing workflows and structures
Oversee continuous improvement initiatives and ensure successful execution
Collaborate with stakeholders across the organisation to enhance productivity and operational efficiency
Provide training, mentorship, and guidance to team members on new methodologies and practices
Monitor and report on the progress of improvement projects
Utilise process improvement tools such as Lean Six Sigma to ensure effective optimisation
Investigate operational shortcomings and identify solutions to address issues
Establish performance standards to maintain high levels of organisational excellence
Stay updated on industry advancements and incorporate best practices into business operations
Conduct regular audits, inspections, and assessments to ensure compliance with quality standards and identify areas for improvement
Requirements
Proven experience in quality management, preferably in the surveying, construction, or engineering industries
Strong knowledge of quality management standards (ISO 9001, etc.) and methodologies (Six Sigma, Lean, etc.)
Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
Exceptional communication skills, both written and verbal, with the ability to engage stakeholders at all levels
Demonstrated leadership skills and a strong ability to motivate and influence others toward a common goal
Experience in conducting audits and assessments, with a deep understanding of compliance requirements
Strong project management skills with the ability to manage multiple initiatives simultaneously
Experience in training and capacity building related to quality assurance practices
Bachelor’s degree in Business Administration, Operations, Process Management, or a related field (advanced degree or MBA preferred)
A results-driven mindset with a passion for driving improvements and delivering exceptional quality services
Benefits
Competitive salaries (DOE)
Hybrid working
Staff benefits package including discounts at retailers and gym memberships
Pension Scheme
Health Insurance (Vitality)
Life Insurance
IT & Phone Package
Social events throughout the year eg Annual General Meeting, Summer Event, and Christmas Event
Continuous on-the-job training and development
Vision Survey is an equal opportunities employer with the aim of providing a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit.
