Overview
Quality Assurance Analyst Jobs in Las Vegas, NV at Insight Global
Title: Quality Assurance Analyst
Company: Insight Global
Location: Las Vegas, NV
JOB DESCRIPTION
Insight Global is seeking an entry level quality analyst to join one of the Big Five American Technology companies on their operations team. Dedicated to providing top-notch quality assurance services. We are seeking a detail-oriented Entry-Level Quality Analyst to review and analyze customer service calls, ensuring our clients’ quality standards are met. This role offers the opportunity to work with a leading technology company in a collaborative and supportive team environment, with ample opportunities for professional growth and development.
REQUIRED SKILLS AND EXPERIENCE
• 1-2 years of experience as a call center or contact operations Quality Assurance (QA) professional. • Previous experience in auditing, preferably using Excel and Microsoft Office.
• Strong attention to detail and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team. • Experience using third-party verification tools.
