Overview
Quality Assurance Analyst & Scrum Master Jobs in North Carolina at Tanger Management LLC
Company Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.
Job Description
We are currently seeking a Sr. Quality Engineer to join our team. In this role, you will review product expectations and identify appropriate safety, reliability and durability testing. The position also requires coaching and training our RD&D team on appropriate testing standards to enable alignment of product design and product performance requirements. Applicants should possess strong conceptual, analytical and problem-solving skills. The ideal candidate also has excellent communication skills, with the ability to explain testing requirements and results to a broad and diverse audience.
A day on the job looks like this:
Owning and developing product test plans (furniture)
Creating and maintaining a library of test methods/protocols to ensure consistency and repeatability of all in-house testing and third-party lab testing
Presenting product test plans and test results to RD&D and Supply Chain to facilitate informed product decisions
Analyzing test results to summarize product performance against testing requirements
Identifying industry standards for raw material and finished product testing
Collaborating with In-House Lab Manager to identify required testing capabilities
Participating in failure analysis and facilitating baseline testing for product improvement projects
Leading and/or supporting root-cause analysis for customer service inquiries
Collaborating with Product Integrity and Compliance teams
Qualifications
Got the skills and experience? Here’s what we’re looking for:
Bachelor’s degree in Engineering, Science, or Quality Management Experience
5+ years of product engineering experience
3+ years of implementing quality engineering processes
Ability to present technical data to multiple audiences and levels
Experience working and interacting with global teams
Experience creating customized testing
Proven work experience in quality, engineering and testing standards
Deep understanding of manufacturing processes
Deep understanding of raw material processing and handling in global manufacturing environments
Expert knowledge of ASTM, ANSI/BIFMA and other testing standards; can readily identify appropriate test standards for each application
Experience working with third-party testing labs
Expert knowledge of regulatory requirements within furniture
Must be comfortable with systems and data analysis
Experience in MS Office, with an emphasis on an ability to build and present reports
Experience in communication through remote media, such as video conferences, emails and text communication
Additional Information
And here’s our end of the bargain!
Salary: $98,000-$137,500 and bonus eligible
Paid leave for new parents to support work/life balance and family bonding
Excellent medical/dental and vision coverage—EPO, PPO and HSA
401(k) retirement plan with company contribution (because you will retire someday)
Flexible benefits—choose what you like, ignore the rest
Exceptional training and support, and all the resources you need to be successful
On-site preschool for our employees’ children
On-site employee gym for all levels/fitness needs
Generous employee discount
Casual dress…and we really mean it
At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and to create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers.
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.
To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.
Title: Quality Assurance Analyst & Scrum Master
Company: Tanger Management LLC
Location: North Carolina
