Overview
Quality Assurance Engineer Jobs in Bioggio, Ticino, Switzerland at Quantum World Technologies Inc.
Title: Quality Assurance Engineer
Company: Quantum World Technologies Inc.
Location: Bioggio, Ticino, Switzerland
Job role: QA Engineer
Job Location: Bioggio, Switzerland
Contract
Experience: 4.5-8 Years
Qualification B-Tech
Skill (Primary) Quality & Tools consulting (APPS)-DevOps-Q&T-Ansible
Job Description:
Application Hosting Services Quality Assurance QA Engineering.
Ansible, Jenkins, MySQL, git, python, terraform, selenium, Laravel.
To adhere to quality standards, regulatory requirements and company policies.
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions/Reopen Cases.
To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team.
To provide support for on call escalations /L3 level support and doing incident & problem management.
Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.