Overview
Quality Assurance Engineer Jobs in Abu Dhabi Emirate, United Arab Emirates at Provis Estate Management
Title: Quality Assurance Engineer
Company: Provis Estate Management
Location: Abu Dhabi Emirate, United Arab Emirates
Job Purpose
Record all outstanding issues, defects, and areas for improvement within each unit, ensuring that upon handover to customers, every unit meets high standards of quality. By addressing these issues comprehensively, our goal is to ensure customer satisfaction and a seamless move-in experience.
Roles, Responsibilities, Dutie
Holding all inspections required to identify the issues in the projects and create the punch list
The QA Executive will utilize technology and quality personal interactions to guarantee the customer experience reflects the value of their investment in the projects and their standing as an important client
The QA Executive shall report any requirement by the customer that does not fall within the project specification and design
Review the onsite inspection requests and ensure all requests have been attended within 48 hrs
Report the daily progress, weekly progress and the challenges faced
Record the recurring issues and report the head of department
Record and report major issues that require escalation
The QA Executive shall ensure that all customer snags are attended and timely actioned
Manage all QA service Inspection requests
Manage all snags reported by owners and any snag reported by stakeholders
Report daily on the received service Inspection requests from owners
Utilize necessary access to relevant systems required for operations and reporting functions
Arrange regular progress meetings with the main contractor to check progress of works
Develop and maintain a file of disputed snags
Escalate unattended or disputed snags
Develop scope of services to engage an external vendor to carry out the required out of scope/ disputed items & works
Support with evidence and information in case of a dispute
Provide recommendations to apply any necessary changes required to enhance operations or journey
Utilize portal and relevant systems for snagging and inspections
Coordinate with the Projects Team and contractors to ensure updated project information
Conduct pre-handover inspections and snagging
Provide continuous updates on handover, snagging and inspections
Follow up with the Contractor and the Projects Team to address snags reported
Verify completion and rectification of snags by the Contractor
Ability to analyze project performance, technical and commercial
Prepare presentations and reports
Qualification
Bachelor’s degree / Diploma in Mechanical, Electrical or Civil Engineering
Experience and Skil
Minimum 3-5 years’ experience in Quality Assurance
Impeccable verbal and written communication skills
Interpersonal skills for building and developing relationships with the client
Problem-solving skills to propose mutually beneficial solutions
Proficiency for computing use, i.e., word processing, spreadsheet, and presentations
Drive to improve business practice and meet or exceed targets
Teamworking skills and a collaborative approach to work
Decision-making skills
Ability to multitask and prioritize workload
Flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment
