Overview
Quality Assurance Engineer/Automotive Electrical Diagnostic background Jobs in Greensboro, North Carolina, USA at ZipRecruiter
Position: Quality Assurance Engineer (Automotive Electrical Diagnostic background)
Job Description
Company Description
Do you want to shape the world of tomorrow and work on innovative projects? Then you’re a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
In the United States, the world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
Job Description
We are looking for someone with a strong background in automotive electrical systems and Diagnostic Trouble Codes (DTCs) to oversee and drive the quality assurance efforts related to quality assurance efforts. This individual will support the Quality & Customer Satisfaction team at their site in Greensboro, NC.
The Quality & Customer Satisfaction team ensures the product quality performance within a determined scope through investigating and prioritizing market product quality issues. The Product Quality Engineer secures the voice of the customer in the problem-solving processes through investigation & knowledge management. This demands high levels of product/commodity knowledge, along with problem-solving capabilities, and the ability to work with global colleagues across the engineering, manufacturing, purchasing & field service network.
This role is specifically dedicated to the electrical commodity and is responsible for achieving product quality goals and metrics for fault frequency and warranty costs.
Specific Responsibilities
Search, detect and quantify actively & preventively customer quality issues at an early stage via enhanced analytics.
Prioritize quality actions related to electrical components to achieve committed quality targets for assigned products.
Lead, analyze, and report on Diagnostic Trouble Codes related to electrical systems, focusing on identifying patterns, understanding customer impact, and ensuring proper quality solving methods are assigned where appropriate.
Actively search for rapid containment actions & recommend appropriate quality solving tool for an identified field issue.
Initiate, coordinate, and prioritize quality actions inside design Engineering, Purchasing, and Manufacturing.
Clear written and oral communication required to support presentations and reporting on product quality investigations within the company.
Check effectiveness of implemented Quality solving solutions.
Request external campaign based on technical description and present at the External Campaign Committee.
Identify potential safety-related issues upon field report/claim received and communicate to Safety Investigator.
Qualifications
Bachelor’s degree in electrical engineering.
5 years of automotive industry experience.
Proficiency with Data Analysis and general knowledge of statistics and statistical concepts.
Dependability, Reliability and Teachability.
Experience in Aftermarket activities and support.
Cross-functional team leadership or project management experience.
Judgment abilities for prioritizing issues adding value for both customer and brand.
Ability to quickly gain credibility and establish positive relationships/networking.
Business and customer focus (internal and external).
Excellent communication skills, verbally & written.
Fluent in English.
Occasional domestic and/or international travel may be required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Title: Quality Assurance Engineer/Automotive Electrical Diagnostic background
Company: ZipRecruiter
Location: Greensboro, North Carolina, USA
Category: Engineering (Quality Engineering, Electrical Engineering), Quality Assurance – QA/QC (Quality Engineering, Electrical Engineering)
